Remote Call Center Representative

Remote, USA Full-time Posted 2025-02-21

Position Overview:

As an Outbound Call Center Representative, you'll handle a high volume of outbound calls, averaging 60 to 80 per hour, following a structured script. You'll also assist inbound inquiries from customers seeking insurance quotes. Matching callers with suitable Insurance Companies, you'll thrive in a dynamic environment, meeting, and exceeding targets with strong communication... skills.

Location:

This is a remote position; however, candidates must reside in MS or TN. and be available to work during the hours of M-F 6a-9p and occasional Saturdays in the Central Time Zone.

Responsibilities: ? Make outbound calls to prospective clients using provided scripts. ? Engage with prospects in a professional and courteous manner. ? Clearly communicate product/service features and benefits. ? Qualify leads and set appointments for sales representatives. ? Maintain accurate records of interactions in the CRM system. ? Meet or exceed daily/weekly call quotas and performance metrics.

Requirements: ? Previous experience in outbound call centers or telemarketing highly preferred. ? Excellent verbal communication skills and phone etiquette. ? Ability to follow scripts while also adapting to customer responses. ? Strong persuasion and negotiation skills. ? High level of self-motivation and resilience. ? Proficiency in using CRM software and other call center tools.

Benefits:
? Remote work opportunity.
? Comprehensive training and ongoing support.
? Opportunity for career growth and advancement within the company.
? Work in a collaborative and supportive team environment.

If you are a motivated individual with a passion for telemarketing and generating leads, we want to hear from you! Apply today!

Join our team and embark on an exciting career journey with us!

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EEO/AA Employer/Vet/Disabled.

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

If you believe you need a reasonable accommodation due to a disability or health condition in order to search for a job opening or to apply for a position, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

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