Remote Call Center Agent
Job brief
We are looking for Remote Call Center Agents who will be the liaison between our company and its current and potential clients. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior...
Responsibilities
? Manage large amounts of inbound and outbound calls in a timely manner
? Follow communication ?scripts? when handling different topics
? Identify customers? needs, clarify information, research every issue and provide solutions and/or alternatives
? Build sustainable relationships and engage customers by taking the extra mile
? Keep records of all conversations in our call center database in a comprehensible way
? Meet personal/team qualitative and quantitative metrics
Requirements and skills
? Must provide own equipment
? Strong phone and verbal communication skills along with active listening
? Must be 18 years or older
? Customer focus and adaptability to different personality types
? Ability to multi-task, set priorities, and manage time effectively
? High school degree
? Must be able to pass a 7-year background check
Similar Remote Jobs
Remote Call Center Agent
Posted on: 03-08-2024 00:00
Remote Call Center Agent (Airlines Customer Support)
Posted on: 16-09-2024 00:00
Remote Call Center Agent (Airlines Customer Support)
Posted on: 25-09-2024 00:00
Remote Call Center Agent (Airlines Customer Support)
Posted on: 16-07-2024 18:37
Remote Call Center Agent [BILINGUAL]
Posted on: 09-08-2024 00:00
Remote Call Center Agent (Dallas Only)
Posted on: 29-08-2024 00:00
Remote Call Center Agent (Dallas Only)
Posted on: 29-08-2024 00:00
Remote Call Center Agent - Entry Level
Posted on: 11-11-2024 03:51
Remote Call Center Agent (Evening Hours, Part-Time) ? Immediate Hiring Now
Posted on: 31-01-2025 10:03
Remote Call Center Agent (Evening Hours, Part-Time) - Immediate Hiring Now
Posted on: 08-01-2025 08:06
Administrative Assistant, Consumer Products
Posted on: 29-08-2024 00:00
Entry Level Chat Support
Posted on: 29-07-2024 17:09
Full & Part Time Retail Sales Associate
Posted on: 26-11-2024 06:19
Social Media Interns (Remote)
Posted on: 08-01-2025 08:06
CUSTOMER SERVICE/DATA ENTRY
Posted on: 11-11-2024 03:50
Worldwide Travel Advisor: Remote Work
Posted on: 24-01-2025 04:49
Disney Social Media Customer Support Specialist
Posted on: 15-09-2024 00:00
Salesperson- Work from home! No experience needed! 55k-150k
Posted on: 16-11-2024 19:13
Engineering Manager, Machine Learning and Asset Optimization
Posted on: 23-10-2024 04:43
(Part Time) Airlines Remote Jobs ? Work At American Airlines
Posted on: 15-07-2024 02:16