Remote Administrative Support Specialist for Gig Workers

Description
We are looking for a highly motivated and detail-oriented Administrative Support Specialist to join our dynamic team. This position is critical for providing top-notch administrative support to gig workers and ensuring an exceptional experience on our platform. The role emphasizes flexibility and convenience, making it an excellent opportunity to contribute to our mission of enhancing... gig work.

As the Administrative Support Specialist, you will work remotely in a collaborative environment that champions flexibility. You will engage directly with gig workers, relay shift opportunities, and manage their queries or concerns. Additionally, you will maintain accurate records, coordinate schedules, and provide general administrative support essential for the smooth operation of our services.

Compensation and Benefits
• Competitive salary reflecting your skills and experience
• Comprehensive health, dental, and vision insurance plans
• Generous paid time off and holiday leave
• Flexible work hours and the ability to work remotely
• Professional development opportunities to enhance your skills
• A supportive and inclusive work culture

Why you should apply for this position today
This role offers a unique chance to join a forward-thinking team dedicated to innovation and the gig economy. By becoming part of our organization, you will have the opportunity to make a tangible impact in improving the lives of gig workers. If you are passionate about delivering exceptional service and want to be at the forefront of gig work evolution, apply today to help us enhance the gig worker experience!

Skills
• Proven experience in administrative support roles, preferably in staffing and recruiting
• Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Familiarity with CRM software and database management
• Strong organizational skills and time management capabilities
• Excellent written and verbal communication skills
• Detail-oriented with high accuracy in data entry
• Independent worker with self-motivation and initiative
• Flexibility and adaptability in dynamic environments

Responsibilities
• Communicate effectively with gig workers, informing them of available shifts and opportunities in real-time
• Address gig worker queries, providing comprehensive support through email, chat, and phone communications
• Maintain accurate and detailed records of gig workers, including contact information, availability, and preferences
• Coordinate shift scheduling and make necessary adjustments to efficiently utilize gig workers
• Provide administrative support by preparing reports, managing documentation, and assisting with data entry tasks
• Collaborate with internal teams to facilitate seamless communication and streamline processes
• Contribute to ongoing improvements of the gig worker experience by offering feedback and insights

Qualifications
• Proven experience in administrative support, particularly in the staffing and recruiting sector
• Proficient computer skills, especially with Microsoft Office Suite and CRM software
• Strong organizational and time management skills with a multitasking capability
• Excellent written and verbal communication skills for effective interaction with gig workers
• Detail-oriented mindset with a strong focus on accuracy in data entry and record-keeping
• Ability to work independently in a remote setting, demonstrating self-motivation and initiative
• Flexibility and adaptability for thriving in a fast-paced, dynamic environment

Education Requirements
• High School Diploma or equivalent required
• Associate's degree in Business Administration or related field preferred

Education Requirements Credential Category
• Credential must relate to administrative support or operations in a business context

Experience Requirements
• Minimum 2 years of experience in an administrative support role
• Experience in the staffing or recruiting industry is a plus
• Familiarity with the gig economy and its operational challenges

Why work in Washington, DC
Washington, DC is not only the nation's capital but also a vibrant hub of culture, diversity, and opportunity. The city boasts a rich array of museums, historical sites, and a thriving arts scene. Living in DC provides access to numerous professional networks and career development opportunities, particularly in administrative and support roles, thanks to the presence of many leading organizations and agencies. Residents enjoy a high quality of life, with excellent dining, shopping, and recreation options, making it an appealing place to live and work

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