Project Manager for Student Success

Credo seeks to hire a driven and highly organized Project Manager for Student Success to join our dynamic team. The Student Success practice area maintains a comprehensive and integrated approach to serving our campus partners?we therefore desire a systems thinker who can apply real time learning in a fast-paced environment to help manage the structural, administrative, and logistical development... and implementation of the practice area?s signature solution-Moving the Needle, as well as other key departmental/firm projects. The Project Manager plays a vital role in cultivating client relationships and guiding project development with optimal execution. Success in this area requires an individual who possesses exceptional relationship management, administrative, project coordination, and organizational skills to apply best practices that allow for the scale and replicability of Student Success solutions. This position will report to the Senior Project Manager for Student Success and may support projects firmwide. This position will require semi-regular travel.

What You Will Do
? Manage and support all aspects of Student Success projects including:
? Communicating clearly with clients and keeping Student Success team members current and accountable across multiple projects
? Extending hospitality by managing travel logistics, on-site needs, and otherwise ensuring clients have positive experiences with the Credo team
? Prioritizing organizational planning and administrative project logistics, including coordinating and scheduling project meetings, preparing agendas and materials for meetings, and neatly documenting meetings through detailed notes
? Taking initiative to drive project timeline and milestones, ensuring that all projects stay on track
? Responding quickly and thoroughly to internal and external needs or requests
? Work with clients to understand and translate their needs into action and employ solutions to promote successful relationships and outcomes
? Coordinate, author, and update materials, presentations, and project deliverables
? Initiate and coordinate the improvement of current products and services
? Develop policies, practices, and protocols to promote project and product consistency as well as high quality deliverables
? Design, update, and standardize templates, workflow solutions, and other strategies to enhance the efficiency of project planning, project implementation, and project tracking
? Manage and support Affiliate (i.e., contractual/project-based) Consultants in relation to specific projects
? Provide lead logistical and administrative coordination for project travel and/or related needs

WHAT YOU WILL BRING
? Master?s Degree required; MA in Higher Education preferred
? Three years of experience leading projects and/or working as a project manager/project coordinator
? Experience working in a higher education environment
? Proficiency in Microsoft Office suite
? Experience with learning management systems
? Demonstrated and applicable experience working with technologies to support project planning and communication such as project management software
? Openness to exploring and learning new technology, systems and structures that emerge
? Flexibility to adjust plans and approach
? Exceptional planning and communication skills (oral, written)
? Ability to design and edit documents, reports, presentations, and other client deliverables quickly and effectively
? Demonstrated expertise in managing multiple projects simultaneously, in a high-paced, dynamic environment
? Proven experience functioning successfully at high levels of autonomy in ambiguous situations
? Highly detailed and organized
? Unwavering commitment to fostering a collaborative, inclusive environment

What You Will Gain

At Credo, you are a person first and a professional second. We recognize the importance of providing our employees with a fulfilling and inclusive work environment and an excellent benefits package.
? Health care for you and your family. Credo offers comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants. Additionally, we offer a Health Savings Account (HSA) program to help you save for medical expenses in a tax-advantaged way.
? Care for yourself. Take advantage of our free virtual counseling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.
? Take a break. Enjoy a generous paid time off and paid holidays program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.
? Flexible work environment. Credo believes having the flexibility to meet personal needs will allow employees to fulfill those responsibilities and bring their best self to work.
? Put family first. We know that families can be built in a variety of ways; therefore, we offer paid parental leave.
? Community of care. One way we can give back to our employees is by providing a fulfilling, inclusive, and supportive environment in which we can all thrive.
? Work wherever. Our flexible remote work offerings allow you to work wherever you're the most productive and successful. It's what you do, not where you work, that matters.
? Secure your future. Plan for your future with our 401k options.
? Other perks. Profit sharing plan, professional development experiences, remote work options, incentive programs, bonus opportunities, and more.
? Competitive salary. An annualized base salary between $47,500-$57,500, commensurate with experience and qualifications. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications from a variety of benchmarking sources.

Location

This team member will have the option of working remotely from a home office or working from one of our office locations, or a hybrid of the two.

Travel

This position requires semi-regular travel around the country. Proximity to an airport is necessary for this position. Standard office hours are Monday through Friday from 8:30am to 5:30pm EST.

To Apply

Applications will be reviewed on a rolling basis until the position is filled. For full consideration, apply by October 1, 2024. Qualified and interested applicants should submit a formal letter of intent, resume, and video. For instructions on how to submit your application materials, including information about the video submission, click here.

CONTACT

Questions related to the position should be directed to Dr. Jonathan Bert, Senior Project Manager, at studentsuccessprojectmanager@credohighered.com

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