Program Manager, Tech Site

At DoorDash, we?re building the industry?s most scalable and reliable delivery network to support our three-sided marketplace of consumers, merchants, and dashers. As we continue to scale our engineering organization, our engineering enablement team is looking for a program manager who will support the strategy and operation of various DoorDash Engineering sites with a focus on team onboarding, employee engagement, hiring, and overall engineering operations.
About the Team
The Engineering Enablement team is committed to creating a productive and delightful experience for the DoorDash engineering organization. We work across engineering to deliver training, develop site programs, and increase our brand awareness. We have an innate passion for trailblazing and driving creative solutions. The team acts as a trusted partner to our engineering leadership and recruiting teams, and our efforts directly contribute to building a scalable engineering organization that supports our company roadmap.
What You Will Achieve
? You will partner closely with the engineering site leads, the engineering enablement team, and key stakeholders across the company to establish the vision, strategy, and success metrics for engineering site operations.
? As a Site Program Manager, you will support high-impact initiatives that enable DoorDash engineering teams to function effectively. You will act as a thought partner to site leads at various eng sites, helping to maintain a positive and supportive work culture.
? Projects include but are not limited to: site building and expansion, new hire onboarding, mentorship, hiring, employee engagement, communication with key stakeholders, partnering with company ERGs, tech branding and content management.
? You will work closely with other members of the Engineering Enablement team. No task is too small, and you are willing to do whatever it takes to help our org and our team successfully deliver its objectives.
? You will manage expectations for all stakeholders from leadership to individual teams, possess strong problem solving skills, and earn trust of partners and teams.
? You will provide timely and succinct communications to leadership and across teams to ensure accountability and timeline management.
? You understand engineers and enjoy working with them, building trust as you work together to run programs to provide support for the teams.
? You?ll balance urgency and priority while moving the needle on multiple initiatives.
About You
? You are highly organized and care about understanding the details so you are able to deliver high quality work.
? You celebrate your successes, but also admit your missteps and learn from feedback -- we?re all human.
? You are curious, growth-minded, and eager to expand your skill set. You are passionate about employee engagement, communication, and scaling operations.
? You understand both the big picture and the details.
? You are a self starter and can demonstrate adaptability, resilience, and ability to thrive in ambiguity -- things can change quickly!
Qualifications
? You have at least 2 years of experience as a program manager focused on one or more of the following: tech site programs, employee engagement, or employee onboarding, or employee training, within a technology company.
? You understand the scaling of tech teams and are passionate about growing engineering teams locally and internationally.
? You have strong program management skills. You are able to lead planning, resourcing, and tracking of appropriate milestones for program success.
? You have excellent written and verbal communication skills with the ability to communicate with confidence, clarity, and focus.
? You have strong team skills with the ability to collaborate and build relationships across organizations, bridge gaps between teams, and successfully influence without authority.
? You have a strong sense of ownership, urgency, and drive. You are willing to roll up your sleeves and dive into the details to understand and drive your programs.
? Experience working in a technical environment desired.
? Experience working in a startup environment desired.
Education & Training
? Bachelor's Degree
Why You?ll Love Working at DoorDash
? We are leaders - Leadership is not limited to our management team. It?s something everyone at DoorDash embraces and embodies.
? We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day.
? We are learners - We?re not afraid to dig in and uncover the truth, even if it?s scary or inconvenient. Everyone here is continually learning on the job, no matter if we?ve been in a role for one year or one minute.
? We are customer obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
? We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.
? We offer great compensation packages and comprehensive health benefits.
About DoorDash
DoorDash is a technology company that connects customers with their favorite local and national businesses in all 50 US states, Canada, and Australia. Founded in 2013, DoorDash empowers merchants to grow their businesses by offering on-demand delivery, data-driven insights, and better in-store efficiency, providing delightful experiences from door to door. By building the last-mile delivery infrastructure for local cities, DoorDash is bringing communities closer, one doorstep at a time. Read more on the DoorDash Engineering blog or www.doordash.com.
Our Commitment to Diversity and Inclusion
We?re committed to growing and empowering a more inclusive community within our company, industry, and cities. That?s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.