Product Manager-Tech, Ring App

About the position

Ring is seeking a Product Manager to own, define, and build key mobile experiences. This role is crucial as it involves ensuring that the mobile product features align with the company's mission of enhancing home and neighborhood security. The Product Manager will work closely with user experience designers to create product features that not only meet customer needs but also exceed their expectations. This position requires a strong focus on the entire customer journey across Ring's website, apps, and devices on a global scale. The successful candidate will be responsible for providing clarity in product definitions, enabling software engineers to build the necessary features and allowing marketers to effectively position the products. Additionally, the Product Manager will manage and grow a team of product managers dedicated to mobile app design, acting as the voice of the customer while collaborating with data, design, technical, and business leaders to set strategy and define the product. In this role, the Product Manager will work with leadership and key stakeholders to establish product strategy, define features, and make high-judgment trade-offs between features and speed-to-launch. They will drive features from conceptualization through to launch, creating actionable plans and executing them to support new product launches. The Product Manager will also own and continuously update the roadmap for Ring's mobile apps, collaborating with technology teams, UX, marketing, and business development partners to prioritize features. Writing market, functional, and system requirements documents will be essential, as will ensuring clear communication and coordination of requirements with business and development teams. The role also involves proactively identifying and mitigating risks, partnering with UX and User Research to define outcomes for qualitative testing, and regularly reviewing metrics to ensure alignment with organizational objectives.

Responsibilities
? Work with leadership and key business and engineering stakeholders to set strategy, define the product, and make appropriate high-judgment trade-offs between features and speed-to-launch.
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? Drive features from conceptualization through launch - creating actionable plans, workstreams and tactics, and execute on those in support of new product launches.
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? Own and continuously update the roadmap for Ring's customer experience of our mobile apps.
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? Collaborate with technology teams, UX, marketing and business development partners to determine what features to move forward and in what priority order.
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? Write market, functional and system requirements documents and ensure clear communication and coordination of requirements to business and development teams.
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? Ensure business and technical stakeholder needs are aligned by driving mindful discussions that lead to crisp decisions.
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? Proactively identify and mitigate risks before they become roadblocks.
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? Partner with UX and User Research to define good outcomes for qualitative testing, ensuring we are building the right experience for a diverse range of cultures.
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? Regularly review metrics and proactively seek out new and improved data/mechanisms for visibility, ensuring your program stays aligned with organization objectives.

Requirements
? 5+ years of customer-facing product development and product management experience.
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? Proven track record of mobile app product management ownership.
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? Experience leading cross-functional teams to deliver products and online services on tight deadlines.
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? Knowledge of agile product development and life-cycle management process.

Nice-to-haves
? Experience in the smart home technology sector.
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? Familiarity with user experience design principles.
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? Ability to work in a fast-paced environment and manage multiple priorities.

Benefits
? Full range of medical benefits
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? Financial benefits including equity and sign-on payments
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? Comprehensive employee benefits package

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