Post Office Supervisor

Job Description: Supervise and assist with all mail handling for the college, as Post Master of Contract Station #43 by ensuring quality collection, sorting, and distribution of incoming and outgoing mail. Maintain all daily and monthly reporting of USPS postage expenditures for outgoing mail processed, Stamps, MVA bus passes, department postage used reporting and deposits. Determine the most... cost-effective ways to process mail. Advise customers regarding USPS and campus post office policies and regulations, including shipping and tracking options. Essential Job Functions: 50 % A. Provide an efficient, prompt, service-oriented mail service for the College campus. Manage/supervise distribution of incoming and outgoing mail and packages to students, faculty, and staff using locker system and tracking software, spreadsheets, routing, and other organized methods. Provide assistance to the customers in complying with federal regulations of Postal Service and other federal agencies. Check mail to ensure correct postage and that packages and letters are in proper condition for mailing. Verify shipping documentation. 20 % B. Supervise/oversee campus post office staff and student employees and their time records. Develop a competent, productive and effective departmental staff by providing instruction regarding federal postal regulations and the use of postage machines, assigning duties, scheduling student workers, setting priorities, supervising directly and through delegation mail room operations, enforcing the College and department policies and providing performance feedback, as appropriate. 10 % C. Maintain consigned stamp inventory from USPS. Prepare monthly report of USPS postage expenditures. Monitor postage accounts, USPS postal fees and USPS postal regulations. Maintain cash drawers, and record and balance daily transactions. Maintain financial or account records and submit monthly usage reports. Initiate payment of service contracts, place service calls, and procure supplies and services as necessary. 10 % D. Promote a professional, service-oriented mail service operation by answering inquiries concerning campus and United States mail services and regulations, explaining rates, special types, classes of mail, and packaging requirements, and advising mail service patrons on the most appropriate category and class of mail to meet their needs. Manage the post office service counter by identifying and supplying the campus community?s main needs for stamps, postal products, and packaging materials. 5 % E. Manage/supervise internal communication with students, staff, and faculty regarding mailing procedures, mail and package inquiries, and mail changes. Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation. Coordinate messaging with residential life for fall arrivals and determine interim policies and procedures. 5 % F. Ensure a smooth mail service operation by developing and/or revising and implementing policies and procedures to improve the quality and efficiency of mail services and establishing guidelines for enhancing customer service. Participate in the development of department goals and objectives, and suggest updates and enhancements to the division?s website. Education: Required: High School Diploma or Equivalency Certificate Professional Experience: Required: 1 year of cash handling and customer service experience. Preferred: Three to five years of related postal experience. Knowledge of the Federal United States Post Office regulations, mail handling, and operation of a Contract Station. PM21 Job Category: Staff Pay Range: $25.18-$29.63 Application Instructions: Consideration of applications will begin immediately and will continue until the position is filled. Please submit the following application materials: Cover Letter ?esume 3 references Goucher College is an Equal Opportunity Employer Candidates must be able to provide proof of eligibility to work in the USA. No Visa sponsorship is offered for this position. Goucher College is committed to increasing the diversity of our community and seeks applicants dedicated to applying principles of equity and inclusion in all areas of the campus community. Apply Internally using the Find Jobs Report At Goucher College we are more than just an institution of higher learning. We are a vibrant community of individuals who embrace learning, self-expression, and diversity. Together, our students, staff, and faculty create a community where we feel valued and supported, regardless of our differences. Our Commitments to One Another: As members of the Goucher College community, we hold the following commitments as core: Respect: We treat each other with respect and dignity, celebrating our differences and learning from one another. When challenges arise, we strive to resolve them through mutual understanding and cooperation. Moreover, we take responsibility for preserving and protecting our environment, both on campus and beyond. Inclusion: Embracing the unique gifts and differences of our community members, we actively seek to include those who may feel marginalized or excluded. Communication: We foster open and respectful communication, listening attentively to others and creating safe spaces for dialogue. Through meaningful conversations, we ensure that a diversity of voices is heard and valued. Service and Social Justice: We are dedicated to making positive contributions to our community and beyond, addressing issues of social justice and privilege with compassion and understanding. Responsibility: Recognizing our accountability for our actions, opinions, and beliefs, we strive to uphold the safety and well-being of all members of our community. Invitation to Candidates: Are you someone who thrives in a close-knit, collaborative environment? Do you have a passion for working at a small college that nurtures students to become global changemakers? Are you dedicated to fostering inclusive communities, embracing diversity, and advancing social justice? If so, we invite you to join Goucher College in our mission to create an empowering environment where everyone can thrive. Let's work together to make a positive impact on the campus, in the metropolitan Baltimore communities, and beyond. Find out more about working at Goucher, please visit the human resources site

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