Personal Financial Services Representative

Job Summary of Personal Financial Services Representative:

Wells Fargo is seeking to fill the position of Associate Personal Banker (SAFE) within their National Branch Network, as a part of the Consumer, Small & Business Banking division. This role involves actively building relationships with customers and recommending suitable financial products, services, and digital solutions to help them... achieve their financial goals.

Job Duties and Responsibilities of Personal Financial Services Representative:
? Deliver exceptional customer service by making the effort to reach out and establish genuine connections
? Help clients to fulfill their basic needs that revolve around setting up fresh account, fulfilling service requests, and presenting credit applications
? Customers are more likely to trust the bank's recommendations if they feel that the bank understands their financial needs and goals
? Providing consistent and attentive service to customers is essential for building positive relationships and creating a customer-centric atmosphere
? Mortgage Services
? Refer clients' fiscal prerequisites to other qualified professionals and bankers as deemed necessary
? Respect the authority of managers while utilizing your own judgement within predetermined policies and procedures
? Persons occupying the SAFE position will have to interact with clients and manage tasks such as negotiating terms for property-related transactions, reviewing applications, and complying with the S.A.F.E. Mortgage Licensing Act of 2008 and any relevant regulations

Qualifications and Experience of Personal Financial Services Representative:
? The applicant must possess six months or more of customer-facing experience, or provide evidence of an equivalent level of proficiency gained through previous work, military service, or education
? The main focus of this position is to deliver superior customer service through efficient and effective management of transactions across numerous platforms
? The value of proactive outreach via phone or email cannot be overstated. It allows businesses to create personal connections with customers, enhancing their satisfaction with the overall service
? Ability to instruct and merge clients with technology while emphasizing the importance of mobile banking options
? The ability to help customers in their financial achievements by referring them to appropriate team members
? Being a part of a team has allowed me to gain valuable experience in working with diverse personalities and adapting to different work styles
? Building and nurturing robust customer relationships has been a key focus of my career, as I understand the significant role such associations play in achieving business success
? Being able to build strong, productive relationships with co-workers and departments is a key component of success in any organization
? Demonstrating proficiency in following policies, procedures, and regulations is an indication of an individual's commitment to quality and accountability in the workplace
? The proficiency to detect accounts with suspicious activities and execute necessary controls to prevent potential losses
? The capacity to engage with customers and co-workers in a professional and ethical manner is critical for building a strong reputation and rapport
? As a military professional, I have been responsible for the oversight of teams, ensuring that they meet the highest standards of performance, and holding them accountable for their actions
? Military experience that can be leveraged includes expertise in personnel benefits management, personnel orders and transitions, wartime readiness operations, human resources administration, or candidate recruitment
? Adept at proficiently acquiring, developing, cultivating, and managing professional associations with teammates and clients
? The provision of assistance to customers and employees in finding solutions to their issues or complaints is crucial to maintaining a positive work environment

Benefits of Personal Financial Services Representative:
? Competitive salary
? Robust benefits package
? Workforce well-being can greatly enhance job satisfaction, productivity, and mental and physical health all of which can ultimately result in lower absenteeism rates and higher employee retention
? Investing in the community is not just an altruistic endeavor. Recognition and rewards can incentivize investors to earn social benefits as well as financial benefits
? There are numerous possibilities for advancement and professional advancement available to employees who have a strong desire to learn and develop new skills

Salary:

We understand your talent, and therefore, the monetary benefits we offer will be competitive and commensurate with your experience.

About Wells Fargo:

Our commitment to fostering a culture of well-being goes beyond just physical health. We understand that the well-being of our employees is closely tied to their emotional, financial and social wellness, and so offer programs and tools to support their overall health and happiness

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