Operations - All Around Athlete

Why Clipboard Health Exists:
We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives, by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals, allowing healthcare professionals to book on-demand shifts and healthcare facilities to access on-demand talent. Our mission is to enable healthcare professionals to work when and where they want, and to enable healthcare facilities to meet their talent needs.
About Clipboard Health:
Clipboard Health is a post-Series C, extremely fast-growing tech startup with classic two-sided network effects, revolutionizing the market for healthcare talent. We are a diverse and inclusive company with a global, remote team. We've been featured on YC's Top Companies and grown 20x+ since January 2021. There has never been a more exciting time to join our growing team and help us serve even more healthcare professionals and healthcare facilities, who can then better serve patients. To learn more about working at Clipboard Health, take a look at our Careers page and how we work.
Anti-JD
Hey there! I'm glad you stumbled on this job posting. You'll notice that this job description isn't like most others. That's because we're not a company (and this isn't a position) like most others. We're a profitable unicorn who has grown more than 50x+ since 2020. We're a globally distributed team of ambitious, entrepreneurial, customer-obsessed builders who aim to reinvent the future of labor marketplaces.
Let me introduce myself. My name is Jefferson, and I'm the Head of Worker Operations here at Clipboard Health. Worker Operations is the team that owns end-to-end operations and support for the supply-side (the workers) of our marketplace. We are over 300 team members who serve the 60,000+ (and growing) active professionals on our marketplace. We have open positions in every function from customer support agents, to operations managers, to data engineers, and everything in between.
This is the shared funnel that we use to identify and hire excellent people into the Worker Operations organization. We operate in a world of ambiguity and rapid change, and we are looking for scrappy go-getters who have a primitive drive to solve customer problems, unconstrained from your titles on an org chart.
What we're looking for:
? Extreme intellectual curiosity
? Obsessively customer-centric
? Relentless drive to do great work
What we offer:
? Do great work that really matters to our customers
? Impact is constrained only by your own ownership and initiative
? Zero commute. Work anywhere in the world.
If this sounds like you, we'd love to have you apply and complete our first case study. In the application process you'll have the opportunity to explain your personal superpower(s), and where you see yourself adding the most value within our large and growing team.