Operational Support Supervisor

**Job Title: Operational Support Supervisor**

**Location:** Remote

**Company:** Disney

**Job Type:** Full-time

**Salary:** Competitive salary based on experience

**Working Hours:** Standard corporate hours (9:00 AM – 5:00 PM local time)

**Benefits:** Health, Dental, Vision Insurance, Paid Training, Paid Vacations, 401(k) Plan, Employee Discounts

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**Job Summary:**

As an Operational Support Supervisor at Disney, you will play a pivotal role in maintaining the magic of Disney by ensuring our operational activities are executed flawlessly. This full-time, remote position offers a competitive salary and a comprehensive benefits package that includes health, dental, and vision insurance, paid training, paid vacations, a 401(k) plan, and generous employee discounts.

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**Job Description:**

In this role, you will oversee a diverse team tasked with supporting various operational functions across the company. Your primary responsibility will be to ensure that all operations are carried out efficiently and align with Disney? high standards of service and excellence. You will collaborate with different departments to streamline processes, enhance productivity, and foster an environment of continuous improvement.

Your duties will involve troubleshooting operational issues, implementing strategic solutions, and providing upper management with insights through detailed reporting and analysis. Your ability to lead by example and inspire a culture of teamwork and positivity is crucial. As a supervisor, you will also be responsible for hiring and training new team members, as well as conducting performance evaluations and organizing professional development opportunities.

A successful candidate will be a strong communicator with a proven ability to manage multiple priorities in a fast-paced environment. We are looking for someone who embodies the innovative spirit of Disney and who can contribute to our legacy by enhancing operational efficiencies and employee satisfaction.

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**Responsibilities:**

1. Supervise and lead a team of operational support staff, ensuring high-quality support is delivered consistently.

2. Develop and implement operational policies and procedures to maximize efficiency.

3. Conduct regular performance reviews and manage staff development and training.

4. Coordinate with other departments to improve integration and efficiency of support services.

5. Manage operational budgets and provide periodic reports to senior management on key performance metrics.

6. Identify and resolve issues and bottlenecks within the operational processes.

7. Promote a culture of high performance and continuous improvement that values learning and a commitment to quality.

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**Requirements:**

1. Proven experience in operational support or management, preferably in a supervisory role.

2. Excellent leadership skills and the ability to motivate and lead a team.

3. Strong problem-solving skills and the ability to make decisions in a fast-paced environment.

4. Outstanding organizational and time-management skills.

5. Excellent verbal and written communication skills.

6. Proficiency in using Microsoft Office Suite and other relevant software.

7. Ability to work remotely and manage a team virtually.

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**Educational Qualifications:**

Bachelor? degree in Business Administration, Operations Management, or a related field is preferred.

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**Experience:**

At least 5 years of experience in an operations support role, with at least 2 years in a supervisory capacity.

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**Company Overview:**

Disney is a global leader in entertainment and innovative experiences. As a member of our team, you will be part of a supportive and creative culture that inspires imaginations and brings joy to families around the world. Join us in creating and delivering unforgettable experiences that touch millions of lives globally.

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**How to Apply:**

Interested candidates should submit their resume and a cover letter detailing their qualifications and why they would be a perfect fit for this role at Disney.

Join us in creating magical experiences worldwide; apply today to be a part of our team!

Apply Job!