Online Sales Specialist

Description:
? Maximize online and website tools to provide our customers with a first-rate experience
? Represent the company in a professional manner both in speech and written correspondence
? Support the Online Sales Team by fielding incoming leads from a division and/or corporate office
? Provide regional support to multiple division online sales teams
? Gather and track prospect information utilizing a CRM system to turn leads into homeowners
? Schedule onsite, phone, or virtual appointments for the Online Sale Team and/or Onsite Community Sales Managers
? Manage all customer inquiries with a sense of urgency
? Qualify leads utilizing buying experience strategies in alignment with the Internet Sales Scorecard
? Maintain a comprehensive knowledge of product, community information, and customer service recovery strategies

Requirements: ? Real Estate Experience ? Weekday and Weekend availability ? Proficiency in all Microsoft Office Applications and savvy computer skills ? Solid... organizational and planning skills ? Documentation skills ? Customer service oriented and believe customers are the number one priority ? Flexibility and ability to prioritize tasks to meet deadlines ? Proven email, text, video message, and phone communication skills ? An ability to maintain focus while working in an unstructured environment without daily supervision ? Ability to multi-task and manage time well ? Must have a private workspace free from noise and distraction ? High Speed Internet with a proper workstation to support required computer equipment

Benefits:
? Competitive Compensation
? Health Care - Medical/Dental/Vision/Prescription Drug Coverage
? 401(k) with Company Matching Contributions
? Flexible Spending Accounts
? Disability Programs
? Employee & Dependent Life Insurance
? Vacation & Company Holidays
? Tuition Reimbursement
? Employee Home Purchase Rebate Program
? Home Mortgage Program
? Employee Assistance Program (EAP

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