Manager of Inside Sales
About Deako
At Deako Lighting, we are delivering a revolutionary plug-n-play lighting system that empowers homeowners to easily personalize their lighting. Thanks to our easy-to-use design, homeowners are able to change out a light switch in 15 seconds without any tools, calling an electrician, or even turning off a breaker! Putting a motion sensor switch in the laundry room or a smart dimmer in the family room for a movie-time scene has never been easier.
We've built a company based on trust where forming personal relationships is key to our success. You will thrive in this fast-paced environment if you are a self-starter who loves creative problem-solving and have strong communication skills. As a maturing startup, there are a lot of moving parts!
What we're looking for..
The Manager of Inside Sales is responsible for leading and supporting a team of inside sales representatives to achieve revenue goals and maintain high productivity levels. This hands-on role involves coaching team members through call reviews, ensuring adherence to sales best practices, and stepping in to make sales calls when necessary. The ideal candidate thrives in a fast-paced environment and is passionate about driving team success while staying connected to the sales process.
Responsibilities
? Recruit, train, mentor, and manage a team of inside sales representatives.
? Set clear goals and expectations for the team while monitoring individual and team performance.
? Monitor daily team activities and ensure adherence to established sales processes and scripts.
? Foster a positive and motivating work environment to enhance employee engagement and productivity.
? Analyze sales performance metrics and adjust tactics to optimize results.
? Collaborate with team members to troubleshoot challenges with specific leads or tools.
? Use data to identify trends, areas of improvement, and opportunities for growth
? Make sales calls to model best practices for team members and contribute to team revenue goals.
? Handle escalated customer concerns, delivering timely and effective solutions.
Qualifications
? Proven experience in inside sales, with a demonstrated ability to meet or exceed sales targets.
? 3+ years of previous leadership or team management experience is required.
? Strong coaching and mentoring skills, with the ability to provide constructive feedback.
? Excellent communication, organizational, and problem-solving skills.
? Proficiency with CRM software (e.g., Salesforce, HubSpot).
? Experience in the home technology industry is preferred.
? Bachelor's degree in business, marketing, or a related field is preferred.
Benefits Overview
? $65,000 - $75,000 annually plus quarterly bonus up to 50%, commensurate with experience and qualifications.
? Stock Options: Your contribution to Deako's success is acknowledged with stock options, aligning your interests with company growth.
? Untracked PTO: We believe in work-life balance and trust you to manage your time effectively with untracked paid time off.
? Comprehensive Health Benefits: Enjoy peace of mind with medical, dental, and vision coverage. Protect your future with life insurance and build savings with our 401K plan
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