Manager, Clinical Advocacy, Global Health and Wellbeing

United States, Georgia, Atlanta
Global Health and Wellbeing
23-Jan-2025
Ref #: 27367
How you'll help us Keep Climbing (overview & key responsibilities)
The Manager of Clinical Advocacy provides strategic and operational support to Global Health & Wellbeing (GHW) with a focus on clinical and regulatory compliance of key programs and initiatives to guide, educate, and improve the health and wellbeing of employees and their families. Collaborates with Wellbeing teams and business unit leaders to ensure clinical programs are meeting objectives and deliverables. The Clinical Advocacy Manager is responsible for the oversight of daily activities of clinical and occupational health programs, as well as the development and implementation of processes for tracking and monitoring team and program performance of clinical and occupational health direct reports. Communicates with external agencies including OSHA, CDC, both domestic and international health departments to promote health and safety for our employees and passengers. Supports the Global Health & Wellbeing team in advocating for and environment that fosters health, safety, and wellbeing.
Leads daily operations of RN professionals and Occupational Health direct reports to assure they are achieving desired outcomes and practicing within their scope of work.
Develops processes and metrics to track and monitor performance of team
Delegates tasks within the scope of direct reports to assure they meet their role responsibilities and are supporting operational needs
? Leads ongoing continuous improvement of team focus; identifies opportunities to increase effectiveness and efficiency of daily work and projects supported by direct reports.
? Leads decision making to find the best solution to address challenges within their team to assure strategies align with organizational goals and values.
? Is the subject matter expert who provides advice and collaborates with key stakeholders to support cross-divisional projects, programs, and initiatives to improve health safety and compliance standards.
? Liaises with external agencies including OSHA, CDC, both domestic and international health departments to promote health and safety for our employees and passengers.
Benefits and Perks to Help You Keep Climbing
Benefits
Our culture is rooted in a shared dedication to living our values ? Care, Integrity, Resilience and Servant Leadership ? every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:
? Competitive salary, industry-leading pro?t sharing program, and performance incentives
? 401(k) with generous company contributions up to 9%
? New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 ? March 31)
? In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period
? 10 paid holidays per calendar year
? Birthing parents are eligible for 12-weeks of paid maternity/parental leave
? Non-birthing parents are eligible for 2-weeks of paid parental leave
? Comprehensive health bene?ts including medical, dental, vision, short/long term disability and life insurance bene?ts
? Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
? Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
? Domestic and International space-available flight privileges for employees and eligible family members
? Career development programs to achieve your long-term career goals
? World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
? Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
? Recognition rewards and awards through the platform Unstoppable Together
? Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare
What You Need To Succeed (minimum Qualifications)
? RN License
? 2 or more years of leadership and management experience
? Experience in working with Lean Management Systems
? Broad clinical or nursing knowledge in the clinical or employee health setting
? Strong decision-making, problem-solving, project management and communication skills demonstrating sound and independent judgement
? Strong departmental and cross-divisional collaboration skills
? Strong team player, detail oriented and able to perform under pressure
? Essential time management skills to execute tasks within a set time frame or deadline
? Organizational skills to manage multiple tasks and deadlines
? Ability to thoughtfully engage and develop team members
? Flexibility with handling changing priorities and deadlines
? Proficient in Microsoft applications and electronic medical records
? Consistently prioritizes safety and security of self, others, and personal data.?? Embraces diverse people, thinking, and styles.?? Is at least 18 years of age and has authorization to work in the United States
? If internal, must be performing satisfactorily in present position
What Will Give You a Competitive Edge (preferred Qualifications)
? Experience in airline industry is a plus.
? Current certification from the American Board for Occupational Health Nurses (ABOHN)
? Current certification from American Academy of Ambulatory Care Nursing (AAACN)
? Experience with managing telehealth or customer care telephonic services
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