Live chat customer service for Shopify app (saas) - Contract to Hire

Hi there,

I need several agent support for my shopify apps that need to have the following skills ...

• MOST IMPORTANT : is friendly when typing on a live chat (as you would do when talking to your friends on

• has a good written english

• know Shopify (does not have to be an expert)

instagram/snapchat/messenger but with no typo)

• know what a shopify app is

• is not dumb in front of a computer (if you don't know how to clear your cache then this job is not for you)

• is logical as my Shopify app will require you to be logical to be able to understand what the issue is about and help them fix it

• someone who is able to juggle several conversations at once

• a laptop is needed (but i guess you have one if you're answering this job post)

• i need someone to be available approx from 9h to 17h, UTC+8

The missions will be the following

• help people who have issues on my Shopify app

• be friendly with them

• get reviews on the app store by helping people

Job would be paid $250 to $350 per month. It is remote. It does not have to be full time. You just have to answer chat when they come. Also you'll be paid 5$ per review earnt thanks to you (top people in my team currently generate 60+ reviews per month). There will be bonus too each 20 reviews.

Please start your message by 'orka' so i know you've read the job post and let me know how you can help

On a side note, if you chat with me on upwork, please try to be as human as possible. Call me Charles and talk to me as if you knew me. I only want to work with people that are kind/nice/genuine with others

Apply Job!