Lead Quality Engineering Architect

LOCATION: Chicago, IL; Riverwoods, IL Princeton, NJ; New York, NY; Coppell, TX; Philadelphia, PA; Denver, CO; Waltham, MA Hybrid ? 8 days a month in the office The Lead QE Architect works as a technical leader, playing a central role in defining and establishing technical and strategic direction for the */dxg Engineering organization. Be a change leader, working with agile teams to design and... implement test practices, and test automation and how and what to test. Be a part of improving quality and reducing release timelines of our products. You will report to an Associate Director, Software Quality Assurance. This role will be based in a hybrid work location Job Description Leadership Provide comprehensive guidelines and practical examples for project plans, quality metrics, quality plans, and process improvement. Offer invaluable advice and serve as a reliable sounding board for */dxg leadership, focusing on QE innovation, guidance, and training. Lead QE teams when necessary, inspiring team members to elevate their performance and become leading professionals in their field. Cultivate a solid, and high-value QE Team for our organization, promoting a culture of excellence and learning. Provide technical guidance to QE teams, helping them solve complex technical challenges, adopt new technologies, and improve testing effectiveness. Quality Engineering Standards Establish and enforce quality engineering policies processes, standards, and procedures to ensure consistency and compliance across the organization. Conduct test automation code reviews, quality gates, and inspections to ensure compliance with quality standards and best practices. Implement metrics and Key Performance Indicators (KPI) to measure and monitor the effectiveness of quality engineering processes. Innovation Provide insights into developing technologies and determine their implementation within the dxg QE environment. Continuously seek opportunities for process improvement and innovation, positioning */dxg at the forefront of cutting-edge quality practices. Consult on complex testing strategies for products, defining and redefining QE work procedures, guidelines, and designs for holistic testing processes. Advise on the strategic direction of Quality Engineering within */dxg, promoting awareness of the importance of quality engineering and driving programs to improve a quality culture, processes, and outcomes. Test Strategy Development Collaborate with partners to define test goals, scope, and requirements for software projects. Develop comprehensive test strategies and plans aligned with project goals, timelines, quality goals, and quality standards. Identify testing methodologies, and techniques best suited for each project's unique requirements. Identify opportunities to use automation for maximizing test coverage and minimizing manual effort. Test Architecture Design Design and implement test architectures and frameworks to support automated testing, performance testing, and continuous integration. Define best practices for test case design, test data management, and test environment configuration. Ensure scalability, maintainability, and reusability of test assets across multiple projects. Design comprehensive QE solutions that align with our goals, development methodologies, and technology stack. Tools Framework Design and implement test architectures and frameworks to support automated testing, performance testing, and continuous integration. Define best practices for test case design, test data management, and test environment configuration. Ensure scalability, maintainability, and reusability of test assets across multiple projects. Design comprehensive QE solutions that align with our goals, development methodologies, and technology stack.. Automation Create automated test scripts for functional, regression, performance, and security testing. Integrate automated tests into continuous integration/continuous deployment (CI/CD) pipelines for seamless execution. Ensure test scripts are efficient and reliable, and provide comprehensive coverage of application functionality. Performance Testing Design performance testing strategies to assess system scalability, reliability, and responsiveness. Identify performance bottlenecks, analyze test results, and provide recommendations for optimization. Collaborate with development teams to implement performance improvements and ensure scalability. Implement techniques such as parallel testing and distributed execution to accelerate testing cycles. Monitor test execution results and identify opportunities for performance improvements.. Collaboration Collaborate with development, product management, and operations teams to ensure agreement on quality goals and priorities. Provide technical guidance to QA engineers, developers, and other partners. Facilitate knowledge sharing and best practice distribution across teams to promote a culture of quality and continuous improvement. Guidance and Training Develop and maintain updated training materials based on the Center of Excellence's (CoE) Methods of Work. Oversee the management, review, and dissemination of the Method of Work library to ensure accessibility and relevance. Offer mentorship and training sessions to Quality Architects and Quality Engineers, focusing on tools, techniques, and best practices. Cultivate a culture of learning and improvement within the QA team, encouraging active participation and knowledge sharing. Share expertise and insights with teams to foster collaboration and understanding on quality assurance programs. Equip individuals and teams with the knowledge and expertise required to excel in Quality Engineering through comprehensive training and mentorship. Ensure Methods of Work (MoWs) writing and maintenance, promoting growth and proficiency in Quality Engineering among WK Groups/Divisions. Provide guidance in adopting Agile Scrum and SAFe ceremonies, ensuring project teams fully grasp the significance and implementation of Agile/Scrum methodologies. Conduct dxg Methods of Work (MoW) training tailored for different partners, from project owners to development and quality assurance teams. Reporting Provide regular progress updates and detailed reports to both peers and management regarding automation progress, test results, and key performance metrics. Effectively communicate with teams to raise awareness of critical issues, risks, and recommendations for improvement. Prepare executive summaries and presentations that effectively convey the impact of automation initiatives on project outcomes and align with business objectives. Establish and co-lead the Quality governance process to identify, assess, and mitigate risks that could affect the quality of software products. Develop risk management strategies and implement controls to minimize the likelihood and impact of quality-related risks. QUALIFICATIONS Bachelor?s or Master?s degree in Computer Science, Software Engineering, or a related field. 5 - 10 years in quality assurance and software testing, with a focus on test architecture and strategy. Experience designing and implementing comprehensive QE strategies, tools, frameworks, and solutions across complex software projects or organizations. Experience leading QE programs, improving testing processes, and driving quality improvements. Experience with continuous integration/continuous deployment (CI/CD) pipelines and tools. Excellent analytical and problem-solving skills, with a strong attention to detail. Effective communication and interpersonal skills, with the ability to collaborate across teams and partners. In-depth knowledge of software quality assurance principles, methodologies, and best practices. Experience with software development lifecycle (SDLC) methodologies, including Agile, Scrum, and DevOps. Knowledge of Test Automation scripts and programming languages. Benefits: A comprehensive benefits package that begins your first day of employment. Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available - https://www.mywolterskluwerbenefits.com/index.html Diversity Matters Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America?s Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America?s Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. Compensation: Target salary range CA, CT, CO, HI, NY, WA: $117,500-$164,700 This role is eligible for Bonus. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We?re innovators with impact. We provide expert software and information solutions that the world?s leading professionals rely on, in the moments that matter most. You?ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2023 annual revenues of ?5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide. Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time. Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers. We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide. For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, and LinkedIn. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce ? one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you?ll feel valued for your contributions, and you?ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. In 2024 we were awarded Ragan?s Top Places to Work for Employee Wellbeing: Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our ?Together we thrive? well-being program. Wolters Kluwer and all its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status. GDPR Careers Privacy and Cookies Wolters Kluwer (?we? or ?us?) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page

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