Inbound Call Center Representative

Remote, USA Full-time Posted 2025-02-21

Answer incoming calls from customers and provide assistance or information as needed
Take messages for all customer interactions accurately and thoroughly in the system
Provide product or service information to customers
Meet or exceed performance goals, including call quality, customer satisfaction, and productivity metrics

Previous experience in a customer service or call center role preferred
Strong verbal communication skills and active listening skills
Ability to handle high call volumes and work in a fast-paced environment
Excellent problem-solving skills and ability to think quickly on your feet
Proficient computer skills and ability to navigate multiple systems simultaneously
Ability to remain calm and professional under pressure

If you are a motivated individual with a passion for providing exceptional customer service, we want to hear from you! Apply now to join our team as an Inbound Call Center Representative.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned by management.

Job Type: Full-time

Pay: From $15.00 per hour

Expected hours: 32 ? 40 per week

Benefits:
? Flexible schedule
? On-the-job training
? Paid time off
? Work from home

Shift:
? 4 hour shift
? 8 hour shift
? Evening shift

Location:
? Arkansas (Required)

Work Location: Remote

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