In-Flight Support Specialist

Job Summary

Delta Airlines is seeking an enthusiastic and dedicated In-Flight Support Specialist to join our team. This is a full-time position with a competitive salary ranging from $40,000 to $55,000 per year, depending on experience. The working hours will vary based on flight schedules. Located in Atlanta, GA, this role offers a range of benefits including Health and Dental Insurance, Paid Training, Paid Vacations, and a generous Employee Travel Program.

Job Description

As an In-Flight Support Specialist, you will play a crucial role in ensuring that our passengers have a safe, comfortable, and enjoyable flying experience. You will be responsible for providing exceptional customer service, assisting passengers with inquiries, and supporting the cabin crew during flights. Your attention to detail and commitment to excellence will help maintain Delta Airlines’ reputation for outstanding service.

Responsibilities

– Assist passengers with questions and concerns during flights.

– Provide support to the cabin crew to ensure smooth operations.

– Monitor in-flight services and report any issues to the appropriate personnel.

– Maintain a high level of customer service throughout the flight.

– Facilitate communication between passengers and the flight crew.

– Ensure compliance with safety regulations and protocols.

Requirements

– Strong communication and interpersonal skills.

– Ability to work in a fast-paced and dynamic environment.

– Problem-solving skills and the ability to remain calm under pressure.

– Flexibility to work various shifts, including weekends and holidays.

– Must be able to lift up to 50 pounds and assist passengers with mobility issues.

Educational Qualifications

– High school diploma or equivalent required.

– Associate’s degree in Hospitality, Travel, or a related field is a plus.

Experience

– Previous experience in customer service or support roles is preferred but not mandatory.

– Experience in the airline industry or similar environment is a plus.

Benefits

– Comprehensive Health and Dental Insurance.

– Paid Training and Orientation.

– Paid Vacation and Sick Leave.

– Employee Travel Benefits for you and your family.

– Opportunities for career advancement within Delta Airlines.

Company Overview

Delta Airlines is a leading global airline that prides itself on providing exceptional service to its customers. With a commitment to safety, reliability, and customer satisfaction, Delta continues to set the standard for excellence in the aviation industry. Our culture is built on respect, integrity, and inclusiveness, making Delta a great place to work and grow your career. Join us in our mission to connect the world and deliver exceptional travel experiences!

If you are passionate about customer service and looking for a rewarding career in the airline industry, we invite you to apply for the In-Flight Support Specialist position today!

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