Healthcare Customer Service Representative

Remote, USA Full-time Posted 2025-02-21

Description:
? Answer inbound phone calls for clients' members regarding healthcare benefits
? Opportunity to earn additional cash incentives
? Handle a high volume of incoming calls
? Gather customer information, assess needs, and educate customers
? Resolve customer issues via one-call resolution guidelines

Requirements: ? High school diploma or GED ? Ability to pass a drug screen and background check ? Healthcare background experience is a plus ? Comfortable with medical terminology ? A dedicated area to work area, free from distractions and background noises ? Internet speed requirement of 50 Mb/s for download speeds and 10 Mb/s for upload speeds (Wireless access is not permitted) ? Demonstrated passion for excellence concerning treating and caring for customers, especially senior citizens ? Strong decision-making and analytical abilities ? Ability to identify customer needs and articulate products and services ? Schedule flexibility to include weekends, evenings, possible... holidays, and occasional overtime ? Highly developed sense of integrity and commitment to customer satisfaction ? Meet all attendance and dependability requirements ? Be a team player ? Standard Connect and Speed Wired Ethernet connection 50 Mb/s download, 10 Mb/s upload (wireless is not permitted)

Benefits:
? Medical, dental, vision, and 401K benefits
? Earned PTO

Apply Job!

Similar Remote Jobs

Healthcare Customer Service Representative

Posted on: 22-10-2024 05:25

Healthcare Customer Service Representative

Posted on: 22-10-2024 05:25

Healthcare Customer Service Representative

Posted on: 09-07-2024 07:20

Healthcare Customer Service Representative

Posted on: 23-01-2025 00:00

Healthcare Customer Service Representative

Posted on: 28-01-2025 06:21

Healthcare Customer Service Representative

Posted on: 31-01-2025 09:57

Healthcare Customer Service Representative

Posted on: 16-07-2024 18:43

Healthcare Customer Service Representative

Posted on: 23-07-2024 02:08

Healthcare Customer Service Representative

Posted on: 30-07-2024 02:02

Healthcare Customer Service Representative

Posted on: 07-08-2024 00:00

Now Hiring 30+ Warehouse Associates

Posted on: 17-02-2025 05:59

Amazon Delivery Driver

Posted on: 30-09-2024 00:00

Temporary Package Transport Specialist

Posted on: 19-09-2024 00:00