Google-Friendly Job Title: Customer Service Representative with...

Summary Description:The Customer Service Representative position in Baytown, TX offers competitive compensation, including a pay rate of $30-40 per hour. This role primarily involves engaging, consulting, and educating members and providers based on their unique needs and preferences. Customer inquiries can range from basic to complex in nature. The position is remote, with the possibility of... early, evening, and weekend shifts.Compensation and Benefits:
• Hourly pay rate of $30-40
• 401(k) retirement plan
• Dental insurance
• Disability insurance
• Employee discount
• Employee stock purchase plan
• Health insurance
• Life insurance
• Paid time off
• Store discount
• Tuition reimbursement
• Vision insurance
Why you should apply for this position today:
• Competitive hourly pay rate
• Remote work opportunity
• Flexible shifts including possible early, evening, and weekend shifts
• Comprehensive benefits package, including health insurance, retirement plan, and paid time off
• Career growth and development opportunities in the customer service field
Skills:
• Excellent verbal and written communication skills
• Strong problem-solving and decision-making abilities
• Active listening skills to understand customer needs
• Ability to work well under pressure and handle difficult situations
• Proficient computer skills, including knowledge of relevant software applications
Responsibilities:
• Engage with customers to understand their individual needs and preferences
• Consult and provide information to customers and providers based on their inquiries
• Educate customers on available products, services, and options
• Resolve customer complaints, issues, and concerns in a timely and satisfactory manner
• Maintain accurate and up-to-date customer records and documentation
Qualifications:
• High school diploma or equivalent
• Previous experience in customer service preferred
• Knowledge of customer service principles and practices
• Familiarity with relevant computer applications and software
• Strong attention to detail and accuracy in data entry
Similar Occupations / Job Titles that would be a great fit for this role:
• Call Center Representative
• Customer Support Specialist
• Client Service Associate
• Member Services Representative
• Customer Care Agent
Education Requirements:
• High school diploma or equivalent
Education Requirements Credential Category:
• None specified
Experience Requirements:
• Previous experience in customer service preferred

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