Full-Time Customer Service Agent – Immediate Hiring – Nashville

Remote, USA Full-time Posted 2025-02-21

Full-Time Customer Service Agent – Immediate Hiring – Nashville


Job Summary


Looking for a rewarding career in customer service? Join our team as a Full-Time Customer Service Agent at Amazon in Nashville, TN! We are immediately hiring dedicated individuals who are passionate about helping customers. This role offers a competitive salary, excellent benefits, and the opportunity to grow within a leading company.


Job Type


Full-Time


Salary


Competitive hourly rate


Working Hours


40 hours per week


Location


Nashville, TN


Benefits


– Health Insurance


– Dental Insurance


– Paid Training


– Paid Vacations


– Retirement Plans


– Employee Discounts


Job Description


As a Full-Time Customer Service Agent at Amazon, you will be the first point of contact for customers, providing support and resolving inquiries efficiently. You will be responsible for ensuring customer satisfaction and maintaining a high level of professionalism during all interactions.


Requirements


– High school diploma or equivalent


– Excellent communication skills


– Basic computer literacy


– Ability to work flexible hours, including weekends and holidays


– Strong problem-solving skills


Responsibilities


– Answer incoming calls, emails, and live chats from customers


– Resolve customer issues and complaints in a timely manner


– Provide information about products and services


– Assist customers with placing orders and processing returns


– Maintain accurate records of customer interactions


– Collaborate with team members to achieve performance goals


Educational Qualifications


– High School Diploma or equivalent required


– Additional certifications in customer service or related fields are a plus


Experience


– Prior experience in customer service is preferred but not required


Company Overview


Amazon is a global leader in e-commerce and technology, known for its customer-centric approach and innovative solutions. We are dedicated to providing our customers with the best possible shopping experience and our employees with a supportive and rewarding work environment. Join us and be part of a company that values your contributions and invests in your growth.


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