Front Desk Shift Supervisor

Remote, USA Full-time Posted 2025-02-21

Job Summary of Front Desk Shift Supervisor:

Hilton has established itself as a trailblazer in the hospitality industry by introducing innovative ideas, maintaining high-quality standards, and achieving success. They are currently searching for a Front Desk Shift Supervisor to help maintain these standards.

Responsibilities of Front Desk Shift Supervisor:
? Manages front desk operations including staff management.
? Provides assistance, recommendations, and management to ensure that customers are consistently satisfied.
? Delegates responsibility and teaches team members the intricacies of their work. Keeps track of the number of people in the lobby and adjusts staffing levels as needed.
? Resolves customer complaints.
? Directs, mentors, plans, and assesses the work of individuals under their supervision.

Integrity: We prioritize honesty, openness, and ethics in all our actions and decisions:
? Leadership - We're leaders in our industry and in our communities.
? Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions.
? Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following
? key attributes: Quality Productivity Dependability Customer Focus Adaptability Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.
? Hospitality - We're passionate about delivering exceptional guest experiences.
? Integrity - We do the right thing, all the time.

Benefits of Front Desk Shift Supervisor:
? Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.
? Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value.
? Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its Link Removed.

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