Exits Specialist-Fully Remote

Remote, USA Full-time Posted 2025-02-21

We offer an extensive benefits package, including a matched 401(k), after 30 days of employment, and 2 weeks of paid time off after 90 days!

The Exits Specialist identifies and processes students who are ending their enrollment in school. They are responsible for the accurate and timely reconciliation of student accounts upon the student's exit from the institution. This position processes and manages credit balances (stipends/refunds) to student accounts, Returns to Title IV (R2T4) documentation, and extern and graduate clearance while ensuring Ancora Education complies with federal requirements.

Key Responsibilities

I. Processes Clearances, Withdrawals, Stipends and Refunds? Processes all required Title IV/Institutional tuition refund and returns of aid (R2T4) calculations to ensure timely and accurate compliance with regulations.? Assists in the reconciliation of student records and financial transactions regarding R2T4.? Processes student requests for stipends via Ancora Education's refund disbursement partner (i.e., Sallie Mae).? Manages refunds of credit balances according to federal regulations.? Audits exiting students' accounts and reconciles charges and disbursements to ensure the proper approvals are granted for Extern and Graduate clearance.

II. Complies with Title IV Funds Policy? Maintains detailed records to ensure a clear audit trail of stipends and refunds are kept.

III. Contributes to the Continuous Improvement of Title IV Processes? Assists in the development and improvement of processes to ensure the efficient turnaround of R2T4 calculations.? Attends conferences and stays abreast of regulatory changes to ensure Ancora Education's processes and procedures are compliant with all federal and U.S. Department of Education cash management regulations.? Assists others (e.g., Student Accounts, Student Services, etc.) in assessing the impact of the new government rules and regulations and helps to implement any necessary changes to affected processes and procedures.

IV. Provides Clerical and Administrative Support? Provides clerical and administrative support to others (e.g., Revenue Specialists, etc.), as needed.? Gathers information and prepares work papers to support audits (e.g., student file audits, annual federal financial aid audits, etc.).

Experience Required:

? Minimum:

  • Associate's degree in Business or Accounting or equivalent experience
  • 1-2 years of progressive experience in federal student aid processing including determining eligibility, disbursing aid, and student exit requirements

? Preferred:

  • Bachelor's Degree in Business or Accounting (or equivalent work experience)
  • 3-5 years of progressive experience in federal financial aid
  • 1-2 years of Business Office/Student Account reconciliation/auditing in a post-secondary education environment
  • Experience with student management software (e.g. CampusVue)

Applicants must be authorized to work for any employer in the U.S. This job posting does not qualify to sponsor or take over sponsorship of an employment Visa for those who do not meet the work authorization requirements for employment in the U.S.

Ancora Education is committed to creating a diverse and inclusive work environment. We are an equal-opportunity employer that maintains a policy of nondiscrimination with respect to all employees and applicants for employment. All employment decisions are made without regard to an individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

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