Engineer, Managed Services
About ITS: Do you have the CHOPS? IT Solutions lives its values: Client Success is Our Success, Hungry for the Journey, Ownership Thinking, Passionate Problem Solving, and Surrender the Ego. If your values align, we want you to be a part of a fast-growing Managed Service Provider specializing in providing high-end technology solutions to small and mid-market businesses. IT Solutions is a nationally recognized leader in the IT space, with over 25 years of experience and thousands of satisfied clients. Join and grow with us, as we continue to innovate new ways to help businesses Experience Excellence. Job Summary: The Engineer, Managed Services is part of the Managed Services team responsible for supporting multiple clients and handling inbound and escalated inquiries on the Service Desk. The ideal candidate is a dedicated, relentless problem solver who applies logic and an instinctive approach to resolving technical issues. At IT Solutions, most of our clients rely on us as their sole... technological resource. This person should enjoy learning new technologies on the fly while solving diverse technical challenges. The candidate should understand the value of best practices and have the foresight to thoroughly consider all potential outcomes before making impactful changes. The ability to manage the stress of client-down situations is an absolute must, and it is paramount to always provide excellent customer service
Similar Remote Jobs
Engineer, Managed Services
Posted on: 20-08-2024 00:00
Engineer, Managed Services Contact Center (Remote ? Evening Shift) in USA
Posted on: 26-11-2024 06:19
Engineer - Marketing Platforms
Posted on: 29-11-2024 08:27
Engineer - Network Compliance & Automation (Python)
Posted on: 07-12-2024 04:21
Engineer, Packaging Industrial Design
Posted on: 26-11-2024 06:18
Engineer Project Associate
Posted on: 24-09-2024 00:00
Engineer - React - Global Servicing Technology
Posted on: 07-09-2024 00:00
Engineer - React - Global Servicing Technology
Posted on: 18-09-2024 00:00
Engineer- Regulatory Reporting
Posted on: 07-12-2024 04:20
Engineer, Risk Decision Technology
Posted on: 08-10-2024 00:00
Online Chat Representative
Posted on: 20-01-2025 00:00
Inventory Control Specialist
Posted on: 15-12-2024 15:01
Merchandise and Stocking Associate
Posted on: 04-12-2024 05:41
Call Center- USA REMOTE
Posted on: 02-01-2025 03:58
Amazon Virtual Customer Service Representative - Entry-Level
Posted on: 16-07-2024 18:51
UI718 Tata Consultancy Services | TCS Hiring for EUCSME(Desktop Support)_Noida/Hyderabad
Posted on: 03-01-2025 07:36
Entry Level Customer Service Agent (REMOTE/ WFH)
Posted on: 28-01-2025 06:22
Southwest Airlines Data Entry Remote Jobs $28/Hour
Posted on: 16-07-2024 18:37
Software Engineer II, Store Systems (Remote)
Posted on: 14-02-2025 07:18
Remote Fulltime Core Subject Teacher | Virtual WFH
Posted on: 12-12-2024 19:16