Director, Sales Process Optimization

Remote, USA Full-time Posted 2025-02-21

We're looking for a

Director, Sales Process Optimization...
This role is Remote, United States

The Director of Sales Process Optimization is responsible for leading and optimizing the global sales operation?s function, with a focus on defining, implementing, and continuously improving sales processes. This role will play a critical part in integrating these processes into technology platforms. The ideal candidate will have a strong background in sales operations, process optimization, and tech integration, with a proven ability to drive efficiency and effectiveness across a global sales organization.

In this role you will?
? Process Definition, Optimization & Automation:
? Lead the development, documentation, and implementation of scalable sales processes that align with the company's growth objectives.
? Collaborate with key stakeholders to identify inefficiencies and opportunities for process improvements.
? Standardize sales processes across regions, ensuring consistency and alignment with global sales strategies.
? Work closely with IT and CRM administrators to customize and optimize the CRM to meet the needs of the sales organization.
? Partner with IT to leverage new sales technologies to improve efficiency and effectiveness. Leverage current technologies and tools to automate and streamline processes where possible.
? Operational Data & Analytics:
? Develop and implement metrics and KPIs to measure the effectiveness of sales processes and adoption.
? Provide regular reporting and insights to sales leadership, highlighting trends, performance gaps, and opportunities for improvement.
? Leadership & Collaboration:
? Lead and mentor a global team of sales operations professionals, fostering a culture of continuous improvement and excellence.
? Collaborate with regional sales leaders to ensure alignment of sales processes with local market needs.
? Act as a liaison between sales, marketing, finance, and other key departments to ensure cross-functional alignment and support.
? Change Management:
? Drive change management initiatives to ensure successful adoption of new processes and technologies across the sales organization.
? Develop and deliver training programs to support the rollout of new processes .

You have what it takes if you have?
? Bachelor?s degree in Business, Sales, Operations, or a related field; MBA or other advanced degree preferred.
? 5+ years of experience in sales operations, with a focus on process definition and automation.
? Strong understanding of global sales processes, CRM systems (e.g., Salesforce), and sales analytics.
? Proven track record of successfully leading and implementing process improvements in a global organization.
? Excellent leadership, communication, and project management skills.
? Ability to work effectively in a fast-paced, dynamic environment with cross-functional teams.
? Experience with change management and driving organizational adoption of new processes and technologies.

Extra Dose of awesome if you have?
? Experience in the technology, SaaS, or related industry.
? Familiarity with advanced CRM customization, automation, and integration tools.
? Strong analytical skills, with the ability to translate data into actionable insights.

Our Culture:

Spark Greatness. Shatter Boundaries. Share Success. Are you ready? Because here, right now ? is where the future of work is happening. Where curious disruptors and change innovators like you are helping communities and customers enable everyone ? anywhere ? to learn, grow and advance. To be better tomorrow than they are today.

Who We Are:

Cornerstone powers the potential of organizations and their people to thrive in a changing world. Cornerstone Galaxy, the complete AI-powered workforce agility platform, meets organizations where they are. With Galaxy, organizations can identify skills gaps and development opportunities, retain and engage top talent, and provide multimodal learning experiences to meet the diverse needs of the modern workforce. More than 7,000 organizations and 100 million+ users in 180+ countries and in nearly 50 languages use Cornerstone Galaxy to build high-performing, future-ready organizations and people today.

Total Rewards:

At Cornerstone, we are dedicated to inspiring excellence and pushing boundaries in everything we do. Our compensation strategy is based on three fundamental principles: equitable pay, market-driven research, and skill-based appraisals. As part of our mission to share success and empower individuals to thrive in an ever-changing world, the listed salary range is just one element of Cornerstone?s comprehensive compensation package. This compensation package may also include annual bonuses, short- and program-specific awards depending on the role, and a comprehensive benefit offering. The disclosed salary range reflects the geographic differential based on the location of the position if applicable. The starting salary for the successful applicant will depend on several job-related factors, including education, training, experience, certifications, location, business needs, and market demands. This range is based on a full-time position and may be adjusted in the future. Join us in shaping the future of work ? tomorrow, together. Experience flexibility and empowerment in your career at Cornerstone. The BASE salary range for this position is: 146000 - 233600 USD.

Check us out on LinkedIn, Comparably, Glassdoor, and Facebook!

Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, religion, color, gender, sex, age, sexual orientation, gender identity, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at careers@csod.com.

Read the EEO is the Law poster here, and the supplementary poster here

Read the Read the Pay Transparency Nondiscrimination Provision poster here

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