Director of Student Services

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Closing Date: 10/05/2024 Type of Position: Management - Operations Job Type: Regular Work Shift: Sponsorship Available: No Institution Name: University of Arkansas for Medical Sciences The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only): Health: Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. At UAMS we value Diversity, Equity and Inclusion. For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu. Department: NWA | Academic Affairs Department's Website: Summary of Job Duties: The Director of Student Services position is located at the UAMS Northwest Regional Campus in Fayetteville, AR. The Director serves as the senior student affairs administrator responsible for providing leadership and administrative direction to comprehensive and vibrant student engagement programs that complement and support the mission of the University and enhance the quality of student life on the UAMS Northwest (NW) campus. Working closely with the NW Associate Provost, this position oversees the development and implementation of strategic student services initiatives to ensure the successful execution of priorities across academic programs. Additionally, the Director is responsible for ensuring parity of student services between students on the NW and Little Rock campuses. The Director also assists with faculty development programs and initiatives for NW faculty in coordination with the NW Associate Provost and UAMS Center for Faculty Excellence. Qualifications: Minimum Qualifications: Master's degree in Academic Affairs, Education, or a related field. Five (5) years of progressively responsible experience in student services administration or relevant experience, including two (2) years in a management role. Knowledge, Skills, & Abilities: Knowledge and understanding of student development theory, higher education administration, and student engagement practices. Excellent organizational and leadership skills. Strong verbal and written communication and interpersonal skills. Ability to work collaboratively with diverse populations. Familiarity with student information systems and databases. Experience in developing and managing student engagement programs. Crisis management experience. Ability to work independently and make decisions. Commitment to promoting diversity and inclusion. Strong analytical and problem-solving skills. Ability to work effectively under pressure. Proficient in Microsoft Office Suite. Preferred Qualifications: Master's degree or higher in Academic Affairs. Professional experience in student affairs in a higher education setting. Proven track record of developing and implementing student engagement programming. Additional Information: Key Responsibilities: Student Advocacy: The Director serves as a strong advocate for both individual students and the student body as a whole, advocating for their needs and concerns and ensuring their well-being. Program Development & Management: The Director is responsible for developing and managing a wide range of student engagement programs, including but not limited to student organizations, leadership development, and social activities. These programs aim to enhance the student experience and foster a sense of community. Student Development Theory: The Director is well-versed in various student development theories and is able to apply these principles to create meaningful programming and support services that meet the needs of the students. Effective Oral & Written Communications: The Director possesses excellent verbal and written communication skills, both with individuals and large groups. They have the ability to effectively communicate with students, faculty, and staff, as well as external stakeholders. Customer Service: The Director is committed to providing exceptional customer service to students, ensuring that their needs and expectations are met in a timely and professional manner. Conflict Resolution: The Director is skilled in conflict resolution and has the ability to mediate disputes between students, faculty, and staff in a fair and effective manner. Crisis Management: The Director is prepared to take appropriate action in the event of a crisis or emergency on campus, ensuring the safety of students and providing guidance and support to affected individuals. Faculty Development: The Director is responsible for coordinating faculty development events with the Center for Faculty Excellence and the NW Associate Provost. Salary Information: Commensurate with education and experience. Required Documents to Apply: List of three Professional References (name, email, business title), Resume Optional Documents: Cover Letter/Letter of Application, Curriculum Vitae, Proof of Veteran Status Special Instructions to Applicants: Recruitment Contact Information: Please contact askrecruitment@uams.edu for any recruiting related questions. All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS Please do not send to listed recruitment contact. Pre-employment Screening Requirements: Adult Maltreatment, Annual TB Screening, Criminal Background Check, Motor Vehicle Reports Check This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. Constant Physical Activity: N/A Frequent Physical Activity: N/A Occasional Physical Activity: N/A Benefits Eligible: Yes At the University of Arkansas for Medical Sciences (UAMS), we are looking for health care and non-health care professionals who believe in excellence as a way of life. If you think you have the skills and commitment to succeed at the highest level, consider a career at UAMS, the state?s only academic health sciences center. Combining diverse talents and expertise, our employees work together to provide advanced patient care. We currently have a wide variety of positions available, from patient care to support staff- we may have the perfect position for you. UAMS is Arkansas? only comprehensive academic health sciences center. We educate and train the vast majority of the state?s physicians and prepare doctors, scientists, nurses, pharmacists and health professionals through innovation, compassion, teamwork and patient- and family-centered care so they can impact the world. UAMS rewards its nurses! Statewide opportunities are available in direct patient care, education, and research settings. We offer Bonus Programs, Hotel Lodging, New Graduate RN Residency and support for Clinical Ladder, National Certification, Shared Governance, and Recognition Programs to name a few. Go to nurses.uams.edu for more details. The University of Arkansas for Medical Sciences (UAMS) is committed to providing a safe and secure environment for students, faculty, staff, visitors, and prospective employees. The below report is provided in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act) and the Higher Education Opportunity Act (HEOA). The report will provide you with information on campus safety and security including information on various policies and procedures for reporting crime, safety and security prevention and protection programs, victim assistance services, fire safety, and other materials to assist you in maintaining your safety and security. www.uams.edu/police

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