Director of Application Development

We are seeking a skilled and passionate Application Development Director with expertise in Salesforce customization, Data Warehousing, Python, Apache Airflow, PowerBI, AWS, and Terraform. In this role, you will lead a team of talented engineers, collaborating closely with the Product Manager and stakeholders to drive product and process innovation. You will apply your experience in Agile methodologies, DevOps, and ITIL to implement best practices that enhance productivity and team performance. Key Responsibilities: ? Team Leadership & Management: Manage, mentor, and build a high-performing team, fostering a collaborative, supportive, and growth-oriented environment. Guide team members on technical challenges, career development, and coding best practices. ? Technical Strategy & Collaboration: Work closely with the Product Manager and business stakeholders to understand requirements, provide feedback on product and process design, and align technical strategy with business objectives. ? Process Development: Maintain and improve DevOps, ITIL, and Agile management processes tailored to the team?s and organization?s needs, ensuring efficiency, quality, and scalability. Implement monitoring tools, establishing best practices of incident, service and request management. ? Best Practices in Development and Operations: Maintain and enforce coding standards, including frameworks, gitflow/source code management, Test Driven Development (TDD), Test Automation, and Behavioral Driven Development (BDD). Implement monitoring tools, create robust KPIs for uptime, data quality, job execution, etc. ? Salesforce Expertise: Leverage strong proficiency in Salesforce (declarative and programmatic customization) to guide solutions, ensure best practices, and manage integrations. A Salesforce certification is required. ? Data Warehousing: Lead initiatives related to data warehousing, using tools like DBT and Snowflake to enhance data processing and reporting capabilities. ? Technical Implementation: Direct hands-on work or guidance in Python frameworks (e.g., Django, FastAPI), Apache Airflow, and PowerBI for efficient data manipulation, automation, and visualization. Drive technical architecture discussions, ensuring scalability, low technical-debt and lower cost of ownership. Review Pull Requests across the stack to ensure quality standards. ? Cloud Management: Oversee the team?s use of AWS services (ECS, EC2, S3, Code Pipeline, DynamoDB) and Terraform for infrastructure management, ensuring optimized cloud performance and reliability. ? New Capabilities and Vendor Assessment: Interface with third party vendors to build, test and support their integrated solutions with our platform. Research, evaluate and make decisions on new capabilities, whether internally built or externally integrated, based on technical feasibility, total cost of ownership, and supportability. Required Qualifications: ? Bachelor?s degree in Computer Science, Engineering, or a related field. ? At least 3 years of proven experience as a Software Engineering Manager or similar role with a focus on Salesforce, Data Warehousing, and backend technologies. ? Demonstrable skills in managing and scaling teams, with excellent people management skills and a proven track record of building high-performing teams. ? Extensive expertise in Salesforce (declarative and programmatic), strongly preferring at least one Salesforce certification. ? Proficiency in Data Warehousing tools (DBT, Snowflake), Python (Django, FastAPI), and Apache Airflow. ? Familiarity with PowerBI for data visualization and AWS services (ECS, EC2, S3, Code Pipeline, DynamoDB) and Terraform for cloud infrastructure management. ? Strong understanding of Agile, DevOps, and ITIL principles, with practical experience implementing these frameworks. ? Strong analytical and problem-solving skills, with a keen ability to design efficient processes and solutions. ? Excellent verbal and written communication skills, with the ability to explain complex technical concepts to non-technical stakeholders. Preferred Skills/Experience: ? Experience building CI/CD pipelines and test automation tools. ? Experience in the legacy technology industry or Mass Tort. ? ITIL certification or knowledge ? Experience with highly regulated systems (SOC2, HIPAA compliant) This position is available in-office in St. Thomas, USVI or as a remote position in a state in which Perfected Claims LLC or Strategic Campaign Sourcing LLC is registered to do business (FL, GA, SC, NC, NY, NJ, NV, HI, TX, OH, PA, LA, IL, ME, TN, AL, VA, KY, and WI). _ Relocation assistance is not available for this position._ This position description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties as may be required. Perfected Claims LLC has the right to revise this position description at any time. Strategic Campaign Sourcing LLC is an equal opportunity employer. If you need an accommodation during the application process due to a disability, please contact us at talent@perfectedclaims.com or you may call us at 340-423-7199 and ask for Human Resources. Job Type: Full-time Pay: $120,000.00 - $170,000.00 per year Benefits: ? 401(k) ? Dental insurance ? Health insurance ? Life insurance ? Paid time off ? Tuition reimbursement ? Vision insurance Schedule: ? Monday to Friday Application Question(s): ? Do you have technical experience customizing any of the Salesforce clouds? ? Are you authorized to work in the US without requiring employer sponsorship? ? Do you have at least three years of people management experience, including proven success managing a software development team in designing, building, testing, deploying and supporting technical products? Work Location: Remote