Director, Marketing Operations

Description
Position at Zones LLC...
Company Overview
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there?s really only one: Zones ? First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
Position Overview
The Director, Marketing Operations role is a high-impact, high-visibility role. We are looking for someone who has proven marketing operations experience and can develop creative solutions to marketing's operational requirements and challenges. You must have excellent attention to detail, be well organized, and be able to manage multiple projects simultaneously. This critical position reports to the VP, Marketing.
Working directly with our VP, Marketing, this marketing leader will focus on the operational aspects of a growing, dynamic marketing team, be a 'hands-on' operational leader, and 'day-to-day' manager. You will be a team player working collaboratively with sales, marketing, and cross-functional teams to drive success through best practices and efficiency.
As a member of the global marketing team, you will work to build, evangelize, and deliver a world-class marketing operations function to support our sales and marketing teams driving our industry solutions. This leadership role works closely with our executive, marketing, sales, and product teams in a fast-paced and rapidly growing market.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative pf the knowledge, skill and ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What You?ll Do As The Director, Marketing Operations
? Manage a team of marketing ops specialists.
? Provide leadership and support to the marketing team in analyzing marketing performance data and making recommendations to optimize marketing performance.
? Establish efficiencies to streamline the daily operations of the Marketing team. This includes but isn?t limited to improving documentation of important processes and definitions, schedules and events.
? Oversight and support of our marketing automation tools including Hubspot and the interactions with other integrated systems ensuring data quality and augmentation.
? Ongoing management of marketing best practices, maintenance of campaigns, programs, & event performance.
? Create business and system processes ensuring data accuracy and timely synchronization of system databases.
? Create and manage marketing budget working across the team and providing timely updates of actuals against budget. Ensure we hit COA targets (Cost of Advertising).
? Partner closely with sales operations to ensure key marketing data is updated in our CRM for reporting, dashboards, and analytics.
? Develop and manage the executive data set, including dashboards, reports, and analysis that accurately communicate Marketing effectiveness.
? Aggressively review and negotiate marketing contracts to support our overall marketing strategy.
? Help develop and manage partner dashboards and trackable marketing ROI.
What You Will Bring To The Team
? Bachelor's degree required
? 15+ years of proven experience in marketing operations and events in B2B technology companies, IT/AV distribution or reseller preferred.
? Excellent project management and organizational skills with the ability to prioritize and multitask in a fast-paced environment.
? Proficiency in leveraging data and reporting tools to drive informed decision-making, including the ability to analyze, interpret, and act upon data insights effectively.
? Proven ability to work closely and successfully with a sales organization.
? Ability to work very independently and collaborate with cross-functional teams.
? Strong analytics, reporting, and written communication skills.
? Strong negotiation skills. ]
? Rigorous attention to detail and focus on quality of deliverables.
? Working knowledge of D365/CRM, and marketing automation platform experience.
? Strong communication and interpersonal skills to build relationships across sales, marketing and external vendors and associates.
? Creative thinking and problem-solving abilities to develop innovative marketing initiatives.
? Ability to travel regionally to events and meetings.
Zones Offers a Comprehensive Benefits Package
While we?re committed to providing top-tier solutions, we?re just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, a 401(k) plan with matching provision, paid time off, and much more. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse.
At Zones, work is more than a job ?with exciting careers with a global team who are client centric, have a passion for tech, who embrace change and lifelong learning in a collaborative culture. If you?re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability

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