Director GBCM Center of Expertise Internal Communications & Productions

Basic Function Wolters Kluwer is a global leader in professional information, software solutions, and services for the health, tax & accounting, governance, risk & compliance, and legal & regulatory sectors.?olters Kluwer is headquartered in Alphen?an?en Rijn, the Netherlands. The Company serves customers in over?80 countries, maintains operations in over 40 countries, and employs approximately 22,000 people?orldwide. Every day, our customers make critical decisions to help save lives, improve the way they do business, and build better judicial and regulatory systems. The GBCM Center of Expertise (?COE?) Internal Communications & Productions is responsible for developing and executing communication strategies and content that align with organizational goals. The COE creates high-quality materials, turnkey templates, and toolkits for employee engagement programs, HR, compliance, crisis communications, M&A and other routine and complex communication scenarios. It also includes preparing briefings for leadership presentations (internal/external) in close collaboration with other teams' part of the GBCM function. The team focuses on strategic content creation and the maintenance of communication assets to support key initiatives across the organization. Reporting to the EVP, Chief Brand & Communication Officer, the Director of COE Internal Communications and Productions will lead and manage the strategic and operational aspects of Wolters Kluwer?s internal communications. The Director will oversee a team of communication professionals and work closely with GBCM leadership team to ensure alignment with the organization?s goals. The role can be based either in USA or in Europe, preferably in one of the largest offices. The Director manages resources in multiple geographies (North America, Europe, APAC) to provide coverage across time zones. Additional requirements include but are not limited to good communication and interpersonal skills to establish strong relationships with cross-functional teams, an ability to quickly adapt to changes in business requirements, and a desire to learn new skills and areas of responsibility. Essential Duties and responsibilities Strategic Leadership:?ead the COE Internal Communications & Productions team in the design and execution of comprehensive communication strategies that align with the organization?s mission, vision, and goals. The main activities in scope are the following: Development a communication strategy and plan for all enterprise employee engagement and HR and compliance programs Authoring of all materials needed for enterprise, HR and compliance programs Champion content creation that may be adapted by divisional communication teams Development and maintenance of reusable templates and toolkits for the most common communications scenarios Development and maintenance of M&A, Crisis Comms, and complex change scenario toolkits and templates Presentation briefings / PPT refinement and production (in close collaboration with creative design team part of branding) Team Management:?ead, mentor, and develop a high-performing communications team, fostering a culture of innovation and excellence. Stakeholder Engagement:?uild and maintain strong relationships with internal stakeholders, including GBCM Leadership Team, and other internal teams across the organization (finance, business services, HR). Performance Metrics:?stablish and monitor key performance indicators (KPIs) to measure the effectiveness of communication strategies and initiatives. Budget Management:?anage COE budget, ensuring efficient allocation of resources to achieve strategic objectives. Continuous Improvement:?tay abreast of industry trends and best practices, continuously improving processes and tools and proactively proposing effectiveness gains. Strategic Planning: Ability to develop and implement comprehensive communication strategies that align with organizational goals. Content Creation: Expertise in creating and overseeing the production of high-quality content for various communication channels. Digital Proficiency: Proficiency in using digital communication tools, social media platforms, and content management systems. Analytical Skills: Ability to analyze communication metrics and KPIs to measure effectiveness and inform strategy. Project Management: Strong project management skills, including planning, execution, and monitoring of communication initiatives. Interpersonal Skills: Excellent interpersonal and relationship-building skills to engage with stakeholders at all levels. Other Duties Special projects as appropriate Job Qualifications Bachelor?s degree in communication, Public Relations, Marketing, or a related field required; advanced degree preferred. Minimum of 8-10 years of experience in communications or public relations, with at least 5 years in a leadership role Proven track record of developing and executing successful communication strategies Track record of managing and developing high-performing teams required Experience in transformation projects and change management a plus Exceptional English written and verbal communication skills Ability to work flexible hours Detail oriented approach to work; ability to maintain confidentiality; strong problem-solving skills Ability to work independently with minimal supervision while also functioning as an integral part of a team. Ability to handle multiple tasks in a fast-paced environment Willingness to take initiative and to follow through on assignments Travel requirements Some travel might be required (approximately 25% of time) This is a hybrid role. Being in the office is required, at least a minimum of 8 days a month, and potentially more depending on activities. The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They are not intended to be an exhaustive list of all duties and responsibilities and requirements. Compensation: Target salary range CA, CT, CO, HI, NY, WA: $182,500-$258,350 If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We?re innovators with impact. We provide expert software and information solutions that the world?s leading professionals rely on, in the moments that matter most. You?ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2023 annual revenues of ?5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide. Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time. Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers. We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide. For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, and LinkedIn. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce ? one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you?ll feel valued for your contributions, and you?ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. In 2024 we were awarded Ragan?s Top Places to Work for Employee Wellbeing: Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our ?Together we thrive? well-being program. Wolters Kluwer and all its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status. GDPR Careers Privacy and Cookies Wolters Kluwer (?we? or ?us?) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.

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