Director - Control Management Risk ID & Assessment

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With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you?ll learn and grow as we help you create a career journey that?s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you?ll be recognized for your contributions, leadership, and impact?every colleague has the opportunity to share in the company?s success. Together, we?ll win as a team, striving to uphold our company values and powerful backing promise to provide the world?s best customer experience every day. And we?ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Outstanding customer service has been at the core of American Express for more than 160 years. As part of the Framework for Winning, our company vision is to provide the world?s best customer experience every day. This is at the heart of the work done in the Global Services Group (GSG), where ?Customer First? is our commitment to both external and internal customers.

The role of the GSG Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within business unit processes to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk. This is a first line of defense Risk Management position.

Join Team Amex and let's lead the way together.

The Director GSG Control Management - Risk Assessment & Identification will:
? Develop a proactive GSG risk assessment model to proactively identify, assess and document inherent and residual risk at a functional and aggregate level
? Compile thematic risk reporting (levels, trends, causes) to provide actionable insights to BU on current risk levels, emerging trends and root causes
? Proactively identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing
? Provide strategic and operational risk specific advice to support BU with identification of risks and spotting areas where product changes or improved controls may be required within or outside of New Product Governance (NPG)
? Establish strong relationships as a trusted 1LOD partner, able to facilitate cross-functional collaboration and consensus, whilst effectively challenging risk program outputs to deliver bank and regulatory alignment
? Support GSG to implement and maintain appropriate ORM framework, and ensure risk appetite adherence in relation to RCSA implementation
? Champion risk management practices within the business and across 1LOD Community of Practice

Minimum Qualifications: ? 6+ Years demonstrated experience of having identified and assessed organizational risk and associated Enterprise level impacts within a Tier 1 global banking organization (within Risk and/or Internal Audit function) and understanding critical operational risk management lifecycle activities ? Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate against different risk stripes. ? Multi-faceted professional with the ability to drive diverse business challenges and who operates effectively in both strategic and tactical capacities ? Excellent project management, communication, and interpersonal skills, with an ability to interact, influence and obtain buy-in from senior leaders, across multiple business units ? Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with risk policies, regulatory frameworks, and/or operational standards ? Demonstrated history and ability to manage large teams, spread over geographies and with varying backgrounds

Preferred Qualifications: ? Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous ? Experience in at least one of the following: ? Providing identification of operational risks throughout business processes and systems ? Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met ? Enhancing risk assessments and associated methodologies ? Leading independent control monitoring, including identification of control improvements ? Enhancing risk assessments and associated methodologies ? Identifying areas of risk for intervention, including conducting independent quality assurance and process testing ? Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes

ORMCM

Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we?ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
? Competitive base salaries
? Bonus incentives
? 6% Company Match on retirement savings plan
? Free financial coaching and financial well-being support
? Comprehensive medical, dental, vision, life insurance, and disability benefits
? Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
? 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
? Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
? Free and confidential counseling support through our Healthy Minds program
? Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

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