Delta Remote Live Chat Agent Jobs (No Experience Needed)

### Job Summary

**Job Type:** Full-Time

**Salary:** Hourly basis

**Working Hours:** 40 hours per week

**Company:** Delta Airlines

**Location:** Only State Location

**Benefits:** Health, Dental, Paid Training, Paid Vacations, 401(k), Employee Discounts, Career Advancement Opportunities

### Job Description

Delta Airlines is seeking enthusiastic and dedicated individuals to join our team as Remote Live Chat Agents. This entry-level position provides an excellent opportunity for candidates with little to no experience in customer service. As a Live Chat Agent, you will be the first point of contact for customers seeking assistance. Your role is essential in delivering high-quality service to our valued passengers, ensuring their inquiries are addressed promptly and efficiently.

As a Remote Live Chat Agent, you will work from the comfort of your own home, interfacing with customers through our advanced live chat system. Our ideal candidate has excellent written communication skills, quick problem-solving abilities, and a friendly demeanor. You will handle an array of customer inquiries, ranging from flight information, booking and reservation changes, baggage claims, and more.

We offer a comprehensive training program that equips you with the necessary skills to succeed in this role. Furthermore, Delta Airlines provides a supportive work environment that promotes professional growth and career advancement.

### Requirements

1. **High School Diploma or equivalent**

2. **Reliable high-speed internet connection and a dedicated workspace**

3. **Excellent written communication skills**

4. **Ability to type quickly and accurately**

5. **Strong problem-solving skills**

6. **Flexibility to work various shifts, including weekends and holidays**

7. **Basic computer proficiency and familiarity with chat software**

### Responsibilities

1. **Respond to customer inquiries through live chat in a timely and professional manner**

2. **Provide information about Delta? services, flight schedules, and policies**

3. **Assist customers with booking, modifying reservations, and managing travel plans**

4. **Resolve customer issues and escalations efficiently**

5. **Maintain a high level of customer satisfaction by going above and beyond to assist**

6. **Document interactions and update customer records accurately**

7. **Adhere to company guidelines and protocols to ensure compliance**

### Benefits

**Health and Dental Insurance:** Comprehensive health and dental plans to keep you and your family healthy.

**Paid Training:** We provide extensive training to help you succeed in your role.

**Paid Vacations:** Balanced work-life with paid vacation days.

**401(k) Plan:** Secure your future with our retirement savings plan.

**Employee Discounts:** Enjoy discounted flight tickets for you and your family.

**Career Advancement Opportunities:** Grow with Delta Airlines and explore new career paths.

### Educational Qualifications

**High School Diploma or equivalent:** Essential for all applicants.

### Experience

**Experience:** Not required. This is an entry-level position, and we value your potential and willingness to learn.

### Company Overview

Delta Airlines is a leading global airline committed to connecting people and cultures worldwide. Our team members are the heart of our success, and we pride ourselves on fostering an inclusive and dynamic workplace. At Delta, we are dedicated to providing exceptional service to our passengers while offering our employees opportunities for growth and development. Join us and be a part of the Delta family, where your contributions make a significant impact every day.

Feel ready to embark on this new adventure with Delta Airlines? Apply today and start your journey towards an exciting and fulfilling career as a Remote Live Chat Agent!

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