Delta Customer Service Jobs – [Remote Work Available]

Job Summary

Job Type: Full-Time/Part-Time

Salary: $18-$25 per hour

Working Hours: Flexible (If part-time, always under 4 hours)

Company: Delta Airlines

Location: Available in select states

Benefits: Health, Dental, Paid Training, Paid Vacations, Remote Work

Job Description

Delta Airlines is looking for dedicated and customer-oriented individuals to join our Customer Service team. This role offers the flexibility of working remotely and aims to provide top-notch support to our valued customers. Whether handling inquiries or resolving issues, you will be an essential part of our team, ensuring a seamless travel experience for our passengers. This position allows for flexibility in your working hours, making it ideal for individuals seeking a balance between professional commitments and personal life.

As a Delta Customer Service Representative, you will be the primary point of contact for customers. You will handle various tasks, including resolving queries, booking tickets, providing information about flights and services, and ensuring customer satisfaction. Your role will require excellent communication skills and a passion for helping people. You will receive comprehensive training to equip you with the knowledge and skills necessary to excel in this role.

Requirements

• High-speed internet connection and a dedicated workspace at home


• Excellent verbal and written communication skills


• Strong problem-solving abilities and attention to detail


• Ability to work in a fast-paced environment


• Familiarity with booking systems and customer service software


• Availability to work flexible hours, including weekends and holidays


• Must be located in specified states

Responsibilities

• Provide excellent customer service through phone, email, and chat


• Handle customer inquiries and provide information about flights, services, and policies


• Resolve customer issues in a timely and efficient manner


• Assist with booking and ticketing processes


• Update customer records and maintain accurate documentation


• Collaborate with other departments to resolve complex issues


• Follow up with customers to ensure their concerns have been addressed

Benefits

• Health and Dental Insurance


• Paid Training Programs


• Generous Paid Vacation and Sick Leave


• Remote Work Opportunities


• Employee Travel Discounts


• Professional Development Opportunities


• Supportive Team Environment

Educational Qualifications

• High school diploma or equivalent required


• Advanced education or certifications in customer service preferred

Experience

• Previous customer service experience is a plus but not mandatory


• Experience in the airline or travel industry is highly desirable

Company Overview

Delta Airlines is one of the world’s largest global airlines, offering service to more than 300 destinations in over 50 countries. With a commitment to safety, innovation, and customer satisfaction, Delta continues to set the standard for excellence in the airline industry. Our team members are the heart of our operation, playing a pivotal role in our mission to make every passenger’s journey a pleasant and memorable experience. We pride ourselves on fostering a supportive and dynamic work environment where employees can thrive personally and professionally.

If you are passionate about delivering exceptional customer service and want to be a part of a dynamic team, apply now to join Delta Airlines as a Customer Service Representative!

Apply Job!