Delta Airlines (Customer Service Representative Jobs) – Work From Home

Job Summary

**Job Title:** Customer Service Representative

**Company:** Delta Airlines

**Job Type:** Full-Time, Work From Home

**Salary:** $18 – $21 per hour

**Location:** Only available in the state of Georgia

**Working Hours:** Flexible scheduling

**Benefits:** Health, Dental, Paid Training, Paid Vacations, 401(k)

Description

Delta Airlines is seeking enthusiastic and dedicated Customer Service Representatives to join our team. This is a remote position that offers the flexibility to work from home while helping our esteemed passengers with their travel needs. As a Delta Airlines Customer Service Representative, you will be the frontline assistance for our customers, handling everything from booking tickets to resolving travel issues. This position provides a unique opportunity to be a part of one of the most respected airlines in the world while enjoying the comfort of your own home.

Key Responsibilities

1. **Assist Customers:** Provide timely and accurate information regarding flights, bookings, and other travel-related inquiries.

2. **Handle Complaints:** Address and resolve customer complaints to ensure satisfaction.

3. **Booking and Reservations:** Guide customers through the process of booking or changing reservations.

4. **Promote Services:** Inform customers about Delta Airlines’ products, services, and promotions.

5. **Support Team Members:** Collaborate with team members to achieve the highest level of customer satisfaction.

6. **Technical Support:** Assist customers with troubleshooting online booking issues or other technical difficulties.

7. **Documentation:** Maintain detailed records of customer interactions and transactions.

Requirements

1. **Communication Skills:** Exceptional verbal and written communication skills.

2. **Problem-Solving Skills:** Ability to think quickly and resolve customer issues efficiently.

3. **Technical Proficiency:** Comfortable using computers and navigating the internet.

4. **Interpersonal Skills:** Strong ability to connect and build rapport with customers.

5. **Attention to Detail:** High level of accuracy and attention to detail.

6. **Time Management:** Excellent organizational and time-management skills.

7. **Flexibility:** Willingness to work varied shifts, including weekends and holidays.

Educational Qualifications

– **High School Diploma or GED:** Required

– **Bachelor? Degree:** Preferred but not mandatory

Experience

– **Customer Service Experience:** Minimum of 1 year preferred

– **Call Center Experience:** Advantageous but not essential

Benefits

– **Health and Dental Insurance:** Comprehensive health and dental plans

– **Paid Training:** Extensive paid training to equip you with the necessary skills

– **Paid Vacations:** Generous paid time off

– **401(k):** Retirement savings plan with company match

– **Travel Perks:** Discounted flight tickets for you and your family

Company Overview

Delta Airlines, a leading global airline, is committed to providing excellent service and exceptional travel experiences. Our mission is to connect people and cultures around the world with empathy, innovation, and reliability. As a Customer Service Representative, you will play a crucial role in ensuring that we achieve this goal. Delta Airlines values its employees and offers a supportive and inclusive work environment, along with ample opportunities for career advancement and personal growth.

Join our team and help us elevate the travel experience for millions of passengers around the globe. Apply now and be a part of the Delta Airlines family!

Apply Job!