Customer Support Specialist (Remote) - Chewy
Join the Chewy team as a Customer Support Specialist in a remote position. As a key player in the customer experience, you'll provide exceptional service via phone, email, and chat. Addressing inquiries, resolving issues, and ensuring customer satisfaction are your main responsibilities. Strong communication skills, problem-solving abilities, and a passion for helping customers are essential... Enjoy the flexibility of working from home while contributing to Chewy's commitment to pet happiness. Apply now to be a vital part of the Chewy family.
Responsibilities: ? Customer Assistance: Assist customers with inquiries, product information, order tracking, and problem resolution through various communication channels. ? Product Knowledge: Stay informed about Chewy's wide range of products and services to provide accurate information and recommendations to customers. ? Communication Skills: Utilize effective communication skills to interact with customers in a positive and professional manner, ensuring a seamless customer experience. ? Problem Solving: Identify and resolve customer issues promptly, aiming for first-call resolution whenever possible. ? Documentation: Maintain detailed and accurate records of customer interactions, transactions, comments, and complaints.
Requirements: ? Excellent Communication: Strong verbal and written communication skills. ? Customer-Focused: A passion for delivering exceptional customer service and a customer-first mindset. ? Tech-Savvy: Comfortable navigating multiple systems simultaneously and adapting to new technologies
Similar Remote Jobs
Customer Support Specialist (Remote) - Chewy
Posted on: 12-11-2024 02:59
Customer Support Specialist (Remote) - Chewy
Posted on: 25-11-2024 05:19
Customer Support Specialist (Remote) - Chewy
Posted on: 01-07-2024 16:51
Customer Support Specialist (Remote) - Chewy
Posted on: 16-07-2024 18:54
Customer Support Specialist (Remote) - Chewy
Posted on: 20-01-2025 00:00
Customer Support Specialist (Remote) - Chewy
Posted on: 20-01-2025 00:00
Customer Support Specialist (Remote) - Chewy
Posted on: 23-01-2025 00:00
Customer Support Specialist (Remote) - Chewy
Posted on: 31-01-2025 09:59
Customer Support Specialist (Remote) - Chewy
Posted on: 01-07-2024 16:51
Customer Support Specialist (Remote) - Chewy
Posted on: 18-02-2025 03:58
Non-Profit Donation Agent (Remote Independent Contractor)
Posted on: 24-01-2025 04:50
Data Entry Clerk - Joint Advertising, Market Research & Studies (JAMRS)
Posted on: 31-01-2025 10:01
Technical Sales Representative, South Carolina - Remote, Chryso
Posted on: 15-11-2024 04:55
Amazon Product Reviewer Jobs Needed in United States
Posted on: 07-09-2024 00:00
Exciting Online Transcriptionist Opportunities Join Us!
Posted on: 02-02-2025 00:00
Remote Tech Sales Executive
Posted on: 29-08-2024 00:00
Douglasville ga
Posted on: 16-07-2024 05:47
Entry-level Data Entry Administrator (Remote)
Posted on: 27-11-2024 06:06
Student Loan Advisor (Open to Non-Omaha Metro Area Residents Only)
Posted on: 25-11-2024 05:19
Executive & Event Operations Assistant - Remote Work / Ref. 0081E
Posted on: 11-01-2025 15:34