Customer Support Representative – Apply Now

Remote, USA Full-time Posted 2025-02-22

Job Summary


Join a dynamic team as a Customer Support Representative with Amazon in Seattle, Washington. This is a full-time position offering competitive hourly wages starting at $18/hour. Enjoy the benefits of flexible working hours, comprehensive health and dental coverage, paid training, and generous paid vacations.


Job Description


As a Customer Support Representative, you’ll be the first point of contact for our customers, providing exceptional service and support. You’ll handle a range of inquiries, from product information to troubleshooting issues. This role requires excellent communication skills, a customer-centric attitude, and the ability to work in a fast-paced environment.


Responsibilities



  • Respond to customer inquiries via phone, email, and chat.

  • Resolve customer issues efficiently and effectively.

  • Provide accurate information about products and services.

  • Document and track customer interactions in our CRM system.

  • Collaborate with other team members to improve customer experience.


Requirements



  • High school diploma or equivalent; college degree preferred.

  • Excellent verbal and written communication skills.

  • Strong problem-solving abilities and attention to detail.

  • Ability to work independently and in a team environment.

  • Prior customer service experience is a plus.


Benefits



  • Health and dental insurance.

  • Paid training programs.

  • Generous paid vacation and sick leave.

  • Opportunities for career advancement.

  • Employee discounts on company products and services.


Company Overview


Amazon is a global leader in e-commerce, cloud computing, and digital streaming. We strive to be Earth?s most customer-centric company, where customers can find and discover anything they might want to buy online. Our diverse team of employees is dedicated to creating a positive impact in the communities we serve. Come be a part of a company that values innovation, customer satisfaction, and professional growth.


Ready to join us? Apply Now!


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