Customer Service, Verification Representative

Customer Service, Verification Representative - Remote
Customer Service
United States...
Contract
Responsibilities
Working Solutions seeks detail-oriented independent contractors to help customers connect with insurance companies. In this role, you will verify the callers' information to match them with the adequate insurance provider. This is a remote, independent contractor role that provides customer support through phone. The program is heavily scripted with short, fast-paced calls. Please note, we cannot accept licensed insurance agents for this opportunity due to potential conflict of interest.
Why join our WooHoo! Crew ? There are many perks to contracting with Working Solutions!
? Work from home: Say goodbye to commuting hassles and hello to the convenience of working from home.
? Work when it's convenient for you: Flexibility is the name of the game. Schedule your own hours and enjoy the freedom of creating a schedule that works best for you.
? Gain experience in different... industries: Expand your skillset and broaden your horizons while providing exceptional customer service.
? Supportive environment: We're there to help so you can focus your efforts on bringing top-notch service to the customers we serve.
Earnings Potential
? Earn up to $15 per hour
? Contractors are guaranteed a minimum of 37 minutes for each hour if logged in and available for the full 60 minutes.
Schedule
? Flexible schedule opportunities you schedule your hours!
? Client hours of operation are Monday-Friday, 7:00am to 11:00pm CST, Saturday 8:00am to 7:00pm, Sunday, 11:00am to 4:00pm CST.
? Hours are limited after 6pm and all Sunday hours.
Skills Needed
? Excellent customer service skills needed to build rapport and assist customers.
? Sales skills needed to 'assume the sale' and encourage customers to take the next step and speak with a licensed insurance agent.
? Overcoming objections - contractors must bring strong ability and comfort level with overcoming objections.
? Multi-tasking skills needed to engage with customers while navigating online systems.
Technology Requirements
? Personal computer (no tablet)
? Broadband internet connection, with at least 10 Mbps download speed
? Wired internet connection, like Cable, Fiber Optic or DSL (no Wi-Fi or mobile internet)
? Windows 10 or Windows 11 operating system
? Wired USB headset with microphone (Gaming headsets not accepted)
? Mac users: Mac acceptance is limited to Intel-based machines with Windows 11 installed via Apple's Boot Camp utility.
? Full PC requirements are listed at https://jobs.workingsolutions.com/faqs/
Important Information
Contractors must live in and work from the United States (except CA, NY, PA, WA) on this client program, and all contractors must successfully pass a background check to represent this client.
At Working Solutions, we work with brands in various industries to humanize their customer experience. When you join our WooHoo! Crew, you'll have access to apply to several contracts exclusive to Working Solutions independent contractors.
With Working Solutions, you work when it's convenient for you. Our contract hours range from 15 to 40 hours per week and you can select the hours that are convenient for you! Contract pay rates vary depending on the client, but we make sure we offer the best rate possible to our contractors.
Want to learn more about what it's like as an independent contractor with Working Solutions? Visit us at jobs.workingsolutions.com or check out what some of our Customer Care PROs have to say.
Contractual Relationship: The relationship between you and Working Solutions is a contractual relationship. You will remain an independent contractor for the duration of this program assignment. Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions. When you receive your contract, you will be asked to agree to have no claim against Working Solutions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, worker's compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind. Learn more about what it means to be an independent contractor.
Date Posted: 2024-02-14
Valid Through: 2024-02-29
Language Requirement: English
Working Solutions
Telecommute
United States
Call Center Customer Service;Insurance Sales

Apply Job!