Customer Service Representative - No Experience Needed - Work Remote

The House of Mercier is excited to offer a position for a Customer Service Representative with no prior experience required. This is a fantastic opportunity for individuals looking to start their career in customer service while working remotely. As a part of our passionate team, you will receive comprehensive training and support to help you thrive in this role. If you have a positive attitude, a desire to learn, and a commitment to providing stellar service, we encourage you to apply!

Responsibilities
? Engage with customers through various communication channels including phone, email, and chat to assist with their inquiries.
? Deliver exceptional service by identifying customer needs and providing prompt solutions.
? Document customer interactions accurately in our CRM system for tracking and follow-up purposes.
? Learn about our product offerings and company policies to inform customers effectively.
? Collaborate with team members to enhance the customer experience.
? Participate in training sessions and ongoing development to improve service skills.
? No prior experience in customer service is needed; full training will be provided.
? Fluency in English; additional languages are a plus.
? Strong communication skills with a focus on customer care.
? Ability to work independently in a remote environment.
? Positive attitude and a willingness to learn.
? Strong organizational and multitasking abilities.
? Access to a reliable internet connection and a quiet workspace for remote work.
? Health Care Plan (Medical, Dental & Vision)
? Retirement Plan (401k, IRA)
? Life Insurance (Basic, Voluntary & AD&D)
? Paid Time Off (Vacation, Sick & Public Holidays)
? Family Leave (Maternity, Paternity)
? Short Term & Long Term Disability
? Training & Development
? Work From Home
? Free Food & Snacks
? Wellness Resources
? Stock Option Plan
? Great Salary
? Other Perks

Apply Job!