Customer Service Representative

Remote, USA Full-time Posted 2025-02-22

MUST BE LOCAL/NEAR WILMINGTON, DE

Job Description...
? Will receive inbound calls from members regarding home healthcare and benefits
? This is a call center / customer service type position
? Will receive about 30-40 calls per day
? 2+ years of experience required in a call center, doctors office, or customer service related position
? Must have good computer skills (almost 95% of work will be on the computer)
? Must be familiar with MS Office (Outlook, Excel, Word)
? Computer savvy
? Excellent communication both verbal and written
? Must have excellent customer service skills
? Must be comfortable answering phone calls
? Must be able to work well with others
? Must be polite
? Will work closely with Case Managers and Nurses

? Experience with medical terminology

Job Type: Contract

Pay: From $17.00 per hour

Expected hours: 40 per week

Benefits:
? Work from home

Shift:
? 8 hour shift

Experience:
? Inbound/Outbound Calls: 1 year (Required)
? Call center: 1 year (Required)
? Medical terminology: 1 year (Required)

Location:
? Wilmington, DE (Required)

Work Location: Remote

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Customer Service Representative

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