Customer Service Representative/1st shift/$20-24 DOE

Remote, USA Full-time Posted 2025-02-22

Customer Service Representative

Key Responsibilities ?
? Facilitate relationships and provide support to the sales team and customers to ensure orders for products are processed with accuracy and efficiency and distributed properly.
? Collect and enter orders for new or additional products.
? Maintain customer accounts and monitor customer interaction with details of inquiries or feedback.
? Collaborate with staff to ensure appropriate actions are taken to resolve customers? issues or concerns via telephone, email, and fax with responsive, timely, and professional communications.
? Prepare and report results, status of accounts, leads, and new prospects to management.
? Follow company policies and procedures such as sales reporting, system entry, and credit.
? Provide ideas, innovation, and suggestions for continuous improvement and maximizing sales opportunities.
Qualifications ?
? Strong communication skills (verbal, written, and interpersonal) for working effectively with others.
? Computer proficiency with Microsoft Office and ability to navigate and acquire skills to use internal systems.
? Solid analytical and problem-solving abilities.
? High accuracy level.
? Bachelor?s degree, concentration in Business, or four (4) years equivalent work experience.

Shift: M-F; 7am-3:30pm

Pay: $20-24/hour DOE

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Customer Service Representative/1st shift/$20-24 DOE

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