Customer Service Center ( AMAZON REMOTE WORK)

Remote, USA Full-time Posted 2025-02-21

Job Description
Salary: $20.95 - $26.00 Hourly
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Responsibilities:

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.

Similar Remote Jobs

Customer Service Center ( AMAZON REMOTE WORK)

Posted on: 18-02-2025 03:59

Customer Service (Chat)

Posted on: 15-11-2024 04:55

Customer Service (Chat)

Posted on: 23-11-2024 06:30

Data Analyst / Healthcare / Remote

Posted on: 31-01-2025 09:59

Customer Feedback Representative

Posted on: 27-09-2024 00:00

Leadership Development Coach - Remote

Posted on: 02-10-2024 00:00

Amazon Product Tester Remote Jobs

Posted on: 20-01-2025 00:00