Customer Service/Call Center - Remote Kansas City Only

RemX Staffing is seeking Call Center Remote Customer Service Reps. MUST LIVE 50 TMILES OR LESS FROM KS/MO- NO OUT OF STATE RESUMES WILL BE REVIEWED.

Location Remote-You MUST live 50 miles or less from 64118 in KS/MO...

Hours-Variety of shifts available-must be flexible

Pay Rate- $17/hour- $18/ hour if Bilingual in Spanish/English

Temp to Hire position

Responsibilities:

Inbound and outbound calls to advise members on benefits
Respond to and own consumer inquiries and issues
Provide education and status on previously submitted documents and requests
Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance

Requirements:

Empathic and good listening

1 year of customer service experience with the same company

Call Center experience is a PLUS

Excellent Communication and multi tasking

Previous Sales or Benefits Experience is Ideal

High School diploma
Must be able to clear background check

Please submit an updated resume to andrea.knodt@remx.com for immediate review.

Company DescriptionThe professional staffing division of EmployBridge, America's Leading Workforce Specialist:

When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics

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