Customer Service Assistant
Job Title: Customer Service Assistant
Job Location: Miami, FL...
Job Type: Full-Time
Job Summary: We are seeking a dedicated and friendly Customer Service Assistant to join our team. The ideal candidate will be responsible for providing excellent customer service, handling inquiries, resolving issues, and ensuring customer satisfaction. This role requires strong communication skills, a customer-oriented approach, and the ability to work efficiently in a fast-paced environment.
Key Responsibilities:
Greet and assist customers in a friendly and professional manner.
Answer customer inquiries via phone, email, and in-person.
Resolve customer complaints and issues promptly and effectively.
Provide detailed information about products and services.
Maintain customer records and update information as needed.
Collaborate with other departments to ensure seamless customer service.
Assist in training new staff members on customer service protocols.
Monitor customer feedback and suggest improvements to enhance service quality.
Maintain a clean and organized workspace.
Qualifications:
High school diploma or equivalent; additional education or training in customer service is a plus.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Proficiency in using customer service software and Microsoft Office Suite.
Ability to work independently and as part of a team
Similar Remote Jobs
Customer Service Assistant
Posted on: 02-08-2024 17:48
Customer Service Assistant
Posted on: 16-09-2024 00:00
Customer Service Assistant
Posted on: 23-09-2024 00:00
Customer Service Assistant
Posted on: 16-11-2024 00:00
Customer Service Assistant
Posted on: 06-12-2024 05:59
Customer Service Assistant
Posted on: 13-12-2024 17:47
Customer Service Assistant Clerk Representative - Work From Home Remote Part-Time / Full-Time
Posted on: 29-09-2024 00:00
Customer Service Assistant (Part-Time)
Posted on: 12-09-2024 00:00
Customer Service Assistants - Live Chat (No Phone Calls)
Posted on: 20-01-2025 00:00
Customer Service Assistants - Live Chat (No Phone Calls)
Posted on: 31-01-2025 10:01
American Airlines Flight Attendant Full-Time Immediate Start
Posted on: 12-09-2024 00:00
Business Strategy Principal
Posted on: 17-09-2024 00:00
Remote Amazon Data Entry Jobs Hiring (URGENT) - Part-Time
Posted on: 16-07-2024 18:55
Remote Support Representative
Posted on: 16-07-2024 18:42
Head, Customer Success (Fully Remote position)
Posted on: 31-01-2025 09:59
Remote Data Entry Clerk Jobs Part Time Entry Level
Posted on: 25-11-2024 05:20
National Account Manager
Posted on: 16-07-2024 18:35
Data Entry Clerk
Posted on: 29-08-2024 00:00
Automotive Service Technician (On-site Only / No Relocation)
Posted on: 13-11-2024 04:55
Technical Customer Support, Ring
Posted on: 08-01-2025 08:06