Customer Experience Representative

ONLY APPLY IF YOU HAVE A COLLEGE DEGREE AND 5+ YEARS IN CUSTOMER SERVICE HISTORY. Thank you !

Iconnectu is a fast growing company that seeks a Customer Service professional with 5+ years of customer service experience and an Entrepreneurial Heart. We will interview candidates from anywhere in the world and are open to hiring internationally, as long as you have an American Bank that can receive funds for your pay.

This is a remote job with no guarantee of pay. The first role of CX Rep works between 9a-4p in the time zone of the client you serve and you will work 1-3 hours per day making out bound customer experience calls. The second role required is for inbound After Hours answering service calls from 5 p-8a and full weekend days in time zone you serve. This is a true 1099 role, so you handle your own taxes and liabilities.

Our company is founded on principles of The Golden Rule and Continuous Improvement as taught to our Founder, Chelle Allen, over her 25+ year hotel management career with companies such as Walt Disney World, Marriott, and Hyatt. See her LinkedIn Profile and research the firm BEFORE you apply ? this is part of the recruiting process.

We seek a stay at home Customer Experience Representative who will perform live outbound calls to our client's customers to say 'Thank you, and what can we improve upon?'. These live calls lead to the TRUTH as the customer sees it giving our clients clear vision ? plus higher retention, lower turnover, and countless Google+ stories. It?s AWESOME!

We also seek a CX rep who can answer inbound calls after our clients end their day. We simply take all the information and send it through to be handled as either an emergency or a message.

The perfect candidate will be focused, results driven, excellent on the phones as well as organized and unafraid of daily accountability to stay on track. You must be proficient on Microsoft Suite with Excel. A good working personal computer, quiet work environment, great wi-fi, and a good working phone is required. The best candidate will be passionate about customer service and have a servants heart. Understanding Iconnectu and it's unique mission is the first step in getting in the door. There is no room in Iconnectu for complaints or excuses - so we work as a fine tuned machine and are proud to change the world with every call.

How does Iconnectu change the world? For every new client we bring on we take a child out of extreme poverty around the globe. Check out the news section of our website at iconnectu.info.

Job Type: Contract

Pay: $500.00 - $4,000.00 per month

Shift:
? Day shift
? Evening shift
? Morning shift
? Night shift
? Overnight shift

Work Location: Remote

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