Coca-Cola Customer Support Jobs – Work From Home

Coca-Cola Customer Support Jobs – Work From Home

Job Summary

Type: Full Time

Salary: Competitive Hourly Rate

Working Hours: Flexible Schedule (Part-time options available under 4 hours/day)

Company: Coca-Cola

Location: Remote

Benefits: Health, Dental, Paid Training, Paid Vacations, and more

Are you passionate about delivering exceptional customer service? Do you want to be part of a globally recognized brand while enjoying the flexibility of working from home? Coca-Cola is looking for enthusiastic and dedicated individuals to join our customer support team. This remote role offers a competitive hourly rate, a flexible schedule, and a comprehensive benefits package, including health and dental insurance, paid training, and paid vacation days.

Job Description

As a Customer Support Representative at Coca-Cola, you will play a crucial role in ensuring our customers have a positive experience. You will interact with customers via phone, email, and chat to address their questions, concerns, and feedback. Your primary goal will be to resolve issues efficiently and professionally, enhancing customer satisfaction and loyalty.

In this role, you will work closely with various departments to ensure prompt resolution of customer inquiries. You will need to be a proactive problem solver, capable of managing multiple tasks simultaneously while maintaining a high level of accuracy and attention to detail. This is an excellent opportunity for individuals who thrive in a fast-paced environment and enjoy helping others.

Requirements

– High School Diploma or equivalent (Bachelor? Degree preferred)

– Excellent verbal and written communication skills

– Strong problem-solving abilities

– Ability to work independently and as part of a team

– Proficiency in basic computer applications (e.g., Microsoft Office)

– Previous customer service experience is preferred

– Reliable internet connection and a quiet workspace

Responsibilities

– Respond to customer inquiries via phone, email, and chat in a timely manner

– Provide accurate information regarding products and services

– Resolve customer complaints and issues efficiently

– Document customer interactions and maintain accurate records

– Collaborate with other departments to address and resolve customer concerns

– Follow established guidelines and protocols for resolving customer issues

– Continuously improve knowledge of company products and services

Benefits

– Competitive hourly rate

– Health and dental insurance

– Paid training programs

– Paid vacation and sick leave

– Opportunities for professional development and growth

– Flexible working hours

– Work from the comfort of your own home

Educational Qualifications

– High School Diploma or equivalent required

– Bachelor? Degree in a related field preferred

Experience

– Previous experience in customer service or a related field is preferred but not required

– Familiarity with CRM software is a plus

Company Overview

The Coca-Cola Company is a world-leading beverage company with a diverse portfolio of brands, including Coca-Cola, Sprite, Fanta, and more. For over a century, Coca-Cola has been committed to refreshing the world and making a difference. Our mission is to inspire moments of happiness and optimism, and we achieve this by valuing our employees and fostering an inclusive, supportive work environment.

Join the Coca-Cola family and be part of a dynamic team that values innovation, creativity, and collaboration. Apply today to start your journey with one of the most recognized brands in the world!

Apply Job!