Coca-Cola Careers Customer Service Part-Time Remote Job

Part-Time Remote Jobs in Customer Service at Coca-Cola Careers

Position: Part-Time Remote Customer Service Representative

Company: Coca-Cola

Location: Remote (U.S. Based)

Hours: Flexible, part-time (up to 25 hours per week)

Industry: Beverage, Customer Service

About Us:

Coca-Cola is a globally recognized leader in the beverage industry, committed to providing a range of refreshing drinks to millions of people every day. We are now expanding our customer service team and looking for motivated individuals who are passionate about delivering exceptional customer support. Join us as a Part-Time Remote Customer Service Representative and become part of a diverse, dynamic team that values innovation, collaboration, and service excellence.

Job Description:

As a Part-Time Remote Customer Service Representative, you will assist customers with inquiries, concerns, and product-related questions, ensuring a positive experience for every interaction. This is a customer-focused position where you will be handling calls, emails, and chat messages. You will work closely with our team to provide solutions, share product knowledge, and uphold the Coca-Cola brand's commitment to quality and customer satisfaction.

Key Responsibilities:

Respond to customer inquiries via phone, email, and chat in a timely and professional manner.

Provide accurate information about Coca-Cola products, promotions, and services.

Resolve customer issues and complaints, ensuring a high level of customer satisfaction.

Maintain records of customer interactions, transactions, and feedback.

Collaborate with team members and management to improve processes and enhance customer experience.

Follow company policies and procedures while maintaining confidentiality and compliance with privacy regulations.

Adapt to changes in customer service processes and product offerings.

Qualifications:

High school diploma or equivalent (Bachelor's degree preferred).

1-2 years of experience in customer service or a related field (experience in remote customer service is a plus).

Strong communication skills, both written and verbal.

Ability to manage time effectively and work independently in a remote environment.

Proficient with basic computer applications (Microsoft Office, CRM tools, etc.).

Strong problem-solving skills and attention to detail.

Positive attitude and a strong desire to help others.

Reliable internet connection and access to a quiet workspace.

Additional Information:

Competitive hourly wage based on experience.

Opportunities for career growth and development within Coca-Cola.

Flexible schedule?work from the comfort of your own home.

Part-time role with up to 25 hours per week (ideal for students or individuals seeking additional income).

Training and support will be provided.

How to Apply:

If you're passionate about providing top-notch customer service and are looking for a flexible, remote work opportunity with a world-renowned company, we'd love to hear from you! Apply today by submitting your resume and cover letter detailing your qualifications and experience to the Coca-Cola Careers page.