Cloud Administrator ? 3rd Shift ? Clear DATA ? Austin, TX

Job title: Cloud Administrator - 3rd Shift
Company: Clear DATA
Job description: The best Cloud Admins serve as technical guides that help customers to achieve business results. They streamline processes & positively impact customer experience by working cross-functionally across the organization (i.e. engineering, solution & enterprise architects, & product developers). The top Core Capabilities for success include:
Adaptability| Analytical Thinking | Attention to Detail | Communication | Continuous Learning | Decision Making| Customer Success | Initiative | Problem Solving | Consulting & Advising | Teamwork
Top Technical Capabilities for success include:
Cloud Infrastructure | Operating Systems | Performing system upgrades and patching | Backups and/or Restorations | Compliance | Security |
Performance Objectives:
? Demonstrate solid technical knowledge and ability, and can apply key technical capabilities, with minimal or no guidance, in the full range of typical situations & seek guidance to handle novel or more complex situations
? Provide technical troubleshooting assistance & guide customers to maximize success in their cloud journey
? Demonstrate high performance in resolving customer issues in complex, multi-tenant environments with a managed-service focus
? Maintain the security & compliance of customer environments across 3 public cloud partners (AWS, Azure, &/or GCP)
? Partner with key stakeholders to optimize customer experience & deepen understanding of customer pain points & business needs
? Seek opportunities to increase value, customer satisfaction & retention
? Optimize key processes, documentation & knowledge sharing to enhance team success & decrease ticket resolution time
What You Need: Minimal 1 year systems administration experience in managed service(s), service integrator(s), or similar environment(s); 6 months - 1 year cloud systems administration experience; Linux/Windows experience
You Will Stand Out, With Experience In: Cloud Platforms (AWS, Azure, GCP) | Managed Services in Large Multi-Tenant Environments | Identity Management | Healthcare Industry | High-growth VC-backed Startup | Security and/or Compliance
Location: Austin,TX or Remote
Engineer Success with ClearDATA: Strong predictors of success as a Cloud Engineer is the ability to continuously learn & improve in a fast-paced, complex startup environment, collaborate & communicate with a disbursed team & cross-functionally across the organization, with a focus on providing exceptional Next-Gen Managed Services.
Common Language | Learned Behaviors | Shared Beliefs:
Insights Discovery |Servant Leadership | Lencioni |OKRs |Collaboration |Hyper-growth | VUCA | Continuous learning | Strategic innovation machine| Take risks & fail forward |High performing team model |Culture of coaching |Growth mindset & change leadership |Value creation through customer success
Rituals & Norms: Self-directed & continuous learning |Strategic Quarterly Planning & Alignment, Quarterly All Hands & Monthly Standups | Yearly engagement survey + ad hoc pulse surveys |Social events
Why You'll Like Working Here:
? Contribute to the Health Care revolution to the Cloud
? Casual dress code
? Flexible working hours
? Remote work options
? Medical, Dental, Vision, HSA, Life & 401K
? Unlimited Vacation!
? Stock options
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Expected salary:
Location: Austin, TX
Job date: Wed, 24 Aug 2022 07:31:33 GMT
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