Chat Agent Job
Chat Agent Job Summary
Job Summary: We are seeking a dedicated and customer-focused Chat Agent to join our customer support team. As a Chat Agent, you will play a critical role in ensuring our customers receive prompt and efficient assistance through online chat and messaging platforms. Your primary goal will be to provide excellent customer service and resolve customer inquiries and issues in real-time.
Chat Agent Duties and Responsibilities
Engage with customers through online chat and messaging platforms, responding to inquiries, providing information, and offering assistance.
Assist customers in navigating our products or services, addressing their questions, concerns, and technical issues.
Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support when necessary.
Maintain a high level of professionalism and customer service etiquette in all interactions.
Document customer interactions, including the nature of inquiries, solutions provided, and any follow-up actions.
Meet or exceed performance targets, including response time, customer satisfaction scores, and chat volume goals
Similar Remote Jobs
Chat Agent Job
Posted on: 11-12-2024 17:45
Chat Agent Jobs Near Me - Start Your Career Remotely, Earn $25-$35/Hour
Posted on: 31-01-2025 10:02
Chat Agent (Remote)
Posted on: 19-12-2024 18:03
Chat Agent Senior Associate - Remote
Posted on: 07-10-2024 00:00
Chat Agents for Online Automotive Sales
Posted on: 10-10-2024 00:00
Chat Agents for Web Support
Posted on: 06-11-2024 04:54
Chat Assassin (Social Media Sales)
Posted on: 10-09-2024 00:00
Chat Assassin (Social Media Sales)
Posted on: 31-01-2025 09:58
Chat Assassin (Social Media Sales)
Posted on: 05-02-2025 00:00
Chat Assassin (Social Media Sales)
Posted on: 16-11-2024 19:13
Work From Home jobs Data Entry – Typing – Entry Level
Posted on: 12-09-2024 00:00
Southwest Airlines Remote Jobs Tampa Fl $26/Hour
Posted on: 28-10-2024 09:49
Care Manager (Remote)
Posted on: 15-07-2024 02:16
Remove Yelp Spam Comments Job $25/Hour
Posted on: 29-08-2024 00:00
Remote Adult ESL/ELL Tutor
Posted on: 04-12-2024 05:41
Teen Health Education Internship Fall 2024 - Southern Oklahoma
Posted on: 16-07-2024 05:47
Child & Adolescent Behavioral Therapist - Nationwide
Posted on: 16-12-2024 16:53
American Express Remote (No Degree) $72000/Yearly
Posted on: 16-07-2024 18:34
Inbound Call Center Representative
Posted on: 31-01-2025 09:57
Customer Service Representative - Sales (Hybrid)
Posted on: 29-08-2024 00:00