Call Center Specialist – Entry Level

**Call Center Specialist – Entry Level**

**Job Summary:**

**Job Type:** Full-Time

**Salary:** $15-$18 per hour

**Working Hours:** 9 AM – 5 PM, Monday to Friday

**Company:** AT&T

**Location:** Texas

**Benefits:** Health Insurance, Dental Insurance, Paid Training, Paid Vacations, 401(k) Plan

Description

Are you looking to start a rewarding career in customer service? AT&T is seeking enthusiastic and dedicated individuals to join our team as Call Center Specialists. This entry-level position offers excellent growth opportunities and a supportive work environment. As a Call Center Specialist, you will be the first point of contact for our valued customers, assisting them with inquiries, troubleshooting issues, and providing exceptional service.

Requirements

– High School Diploma or equivalent

– Excellent communication skills

– Basic computer proficiency

– Ability to work in a fast-paced environment

– Strong problem-solving skills

– Customer-focused attitude

Responsibilities

– Handle inbound customer calls in a professional and courteous manner

– Assist customers with account inquiries, billing questions, and technical support

– Resolve customer issues efficiently and effectively

– Document call information and customer interactions accurately

– Follow company guidelines and procedures to ensure high service standards

Benefits

– Competitive hourly wage with opportunities for overtime

– Comprehensive health and dental insurance

– Paid training to help you succeed

– Generous paid vacation and holiday time

– 401(k) retirement plan with company match

– Opportunities for career advancement within AT&T

Educational Qualifications

– High School Diploma or equivalent required

– College degree in a related field is a plus but not mandatory

Experience

– No prior experience required; on-the-job training provided

– Previous customer service or call center experience is an advantage

Company Overview

AT&T is a leading telecommunications company providing a wide range of services including wireless communication, broadband, and digital TV. Our mission is to connect people with the latest technology and provide outstanding customer experiences. We value our employees and offer a collaborative, inclusive work environment where you can thrive and grow your career. Join us and be a part of a team that makes a difference every day!

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