Call Center Operator (Part-Time) – Hartford – KY

Job Title: Call Center Operator (Part-Time) – Hartford, KY

Job Type: Part-Time (under 4 hours)

Salary Unit: Hourly

Company: AT&T

Benefits: Health, Dental, Paid Training, Paid Vacation

Job Summary:

AT&T is seeking a dynamic, customer-service oriented individual to join our team as a Part-Time Call Center Operator in Hartford, KY. This is an excellent opportunity for someone looking to work flexible hours in a rewarding, fast-paced environment. The successful candidate will enjoy a competitive hourly wage, robust health and dental benefits, paid training, and paid vacation time.

As a Part-Time Call Center Operator, you’ll be the first point of contact for our customers, ensuring they receive the best possible service. Your role will involve responding to customer inquiries, solving problems, and maintaining a high level of professionalism at all times.

Job Description:

The Call Center Operator will handle inbound and outbound calls, ensuring effective communication and customer satisfaction. You?ll liaise with different departments within the company to resolve customer complaints and inquiries promptly. You must have exceptional communication and multi-tasking skills, a positive attitude, and a dedication to providing excellent customer service.

Responsibilities:

– Answering inbound customer calls and making outbound calls.

– Identifying the needs of the customer and providing appropriate solutions.

– Documenting all call information accurately and efficiently.

– Cooperating with team members and working towards the achievement of targets.

– Addressing and resolving customer complaints in a professional manner.

– Participating in training sessions to improve skills and performance.

Requirements:

– High school diploma or equivalent.

– Previous experience in a customer service role is beneficial but not mandatory.

– Strong phone handling and active listening skills.

– Excellent communication and presentation skills.

– Ability to multitask, prioritize, and manage time effectively.

Benefits:

– Competitive hourly wage

– Health and Dental Benefits

– Paid Training

– Paid Vacation

– Opportunity for career advancement.

Company Overview:

AT&T is a leading telecommunications company with a vast reach across the globe. As a member of our team, you will be part of a company that values innovation, teamwork, and exceptional customer service. We are committed to providing our staff with a fulfilling work environment and opportunities for professional and personal growth.

Interested candidates are encouraged to apply. AT&T is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

Join the AT&T team today and brace yourself for a rewarding career journey!

Apply Job!