Banking Support Specialist

Job Summary of Banking Support Specialist:

The Consumer, Small & Business Banking division of Wells Fargo wishes to appoint an Associate Personal Banker (SAFE) to support its National Branch Network efforts. The successful candidate will use active communication strategies to develop engaging customer relationships and suggest appropriate financial products, services, and digital solutions to... help them meet their financial objectives.

Job Duties and Responsibilities of Banking Support Specialist:
? Elevate the customer experience through continuous proactive outreach and building of genuine connections
? Provide assistance to customers requiring aid in opening new accounts, fulfilling service requests, and submitting credit applications
? Using technology to provide a seamless and convenient banking experience can help connect customers to the products and services they need, when they need them
? Showing care and empathy towards customers can help create a positive and memorable experience that can inspire loyalty and repeat business
? Mortgage Services
? Pass on clients' fiscal requirements to other banking specialists and partners as needed
? Comply with the guidelines set by managers while exercising your own judgement within defined policies and procedures
? To perform the duties associated with the SAFE position, which comprises communicating with clients about property-focused deals, proposing and bargaining terms, and accepting applications, adherence to the S.A.F.E. Mortgage Licensing Act of 2008 and related guidelines is required

Qualifications and Experience of Banking Support Specialist:
? A minimum of six months worth of successful interactions with customers, or the ability to show equivalent experience acquired through past work or educational undertakings
? With extensive experience in handling complex transactions across multiple platforms, this role emphasizes building strong relationships with customers through exceptional service delivery
? Through proactive outreach via phone or email, customer service representatives can demonstrate their willingness to go above and beyond to provide excellent service, enhancing overall customer satisfaction
? The competency to educate and bring together clients with digital innovation while accentuating the significance of mobile banking options
? Capability to contribute to clients' financial prosperity by introducing them to pertinent staff members
? Working with a team has given me exposure to a multitude of perspectives which has enhanced my problem-solving skills
? I am keenly aware of the significance of customer loyalty in today's increasingly competitive marketplace, and always strive to go above and beyond to foster and maintain positive relationships
? Being able to collaborate effectively with internal stakeholders is essential for achieving strategic objectives, fostering customer loyalty, and driving business growth
? Following established policies, procedures, and regulations reflects an individual's respect for authority and commitment to professionalism in the workplace
? The expertise to recognize accounts that exhibit typical signs of fraudulent activity and introduce the necessary measures to prevent losses
? One's proficiency to interact with integrity and professionalism while dealing with both clients and team members is indicative of their credibility
? As a military professional, I have been responsible for the oversight of teams, ensuring that they meet the highest standards of performance, and holding them accountable for their actions
? Military skills that can be useful in civilian roles may include benefits administration, personnel movements, readiness operations, human resources management, or recruiting for specified military positions
? Competent in expertly searching, attaining, erecting, and upholding bonds with clients and team members
? Successfully resolving complaints and concerns can lead to increased customer and employee satisfaction and retention

Benefits of Banking Support Specialist:
? Competitive salary
? Robust benefits package
? Corporate wellness programs can range from educational seminars on healthy living and stress management to on-site fitness classes and mindfulness sessions
? A thriving community with plentiful opportunities and infrastructure can attract even more investment from a wider range of sources
? Top-performing employees who demonstrate a strong work ethic, leadership potential, and a willingness to learn are often identified as high-potential employees and may be offered additional development opportunities

Salary:

Your skills and experience will be reflected in the competitive compensation package we provide.

About Wells Fargo:

Our employees are the heart of our company, and as such, we invest in their long-term success. We provide ongoing training and development opportunities, as well as internal mobility programs that encourage employees to explore new departments or positions within the organization

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