Apple Health Visual Communications and UX Designer (CC3/COM)

Salary: $54,204.00 - $72,924.00 Annually

Location : Thurston County - Olympia, WA...

Job Type: Full Time - Permanent

Remote Employment: Remote Optional

Job Number: 2024-12114

Department: Health Care Authority

Division: BHR

Opening Date: 10/23/2024

Closing Date: 11/3/2024 11:59 PM Pacific

Salary Information: The high end of the salary range, Step M is typically a longevity step

Description

Apple Health Visual Communications and UX Designer (CC3/COM)

71005702

Are you looking for an opportunity to bring your professional communication experience to a role promoting Apple Health (Medicaid) to Washington residents?

This position is the primary staff person developing marketing, promotional, and reporting communications for Apple Health and COFA Islander Health Care programs. The ideal candidate will bring experience with web accessibility to a highly deadline-driven environment to create effective, usable, and clear communication materials that are compliant with federal and state standards and laws.

All HCA employees will apply an equity lens to their work, which may include but is not limited to all analyses of core business and processes.
This position is eligible to telework and is typically not required to report on-site. The default assigned work location of all Health Care Authority (HCA) positions - both on-site and telework eligible positions - is within the State of Washington. Frequency of onsite work will vary based on business and operational needs. HCA may choose, but is not required, to support out-of-state telework on a case-by-case basis.
Duties

Some of what you will do:
? Plan, coordinate and implement the marketing communications and user experience solutions program for Apple Health (Medicaid), COFA Islander Health Care programs, and clinical quality and care transformation (CQCT) communications.
? Develop and maintain Apple Health brand standards.
? Plan, coordinate, and implement user experience components of communications plans.
? Collaborate with communications and program staff to design, write, and edit communication products that follow agency brand standards and appropriate design methods for web and print use.
? Determine the most effective way of getting the agency's message across in print and electronic media in accordance with agency standards and industry best practices.
? Determine and implement the most effective way of requesting and gathering required information from members, potential members, and providers using a variety of methods of editing, visual design, interaction design, and accessibility design.
? Establish and maintain production schedules and editorial calendar for publications and printing.
? Support annual publication review process.
? Ensure graphic and web products comply with guidelines for Americans with Disabilities Act and Title VI, and Section 508 web accessibility requirements.
? Establish, manage, and enforce web content and standards in support of agency branding, goals, and policies.
? Review and proofread work created by other designers, program staff, and supervisor to ensure that all content changes are accurately incorporated.

Qualifications

Required qualifications:

Qualifying candidates will satisfy one of the following qualifications options:

Option 1:
? Bachelor's degree in graphic design, English, communications, journalism, humanities, public relations, visual arts, fine arts, or related field and
? Three (3) years of professional experience in graphic design.

Option 2:
? Two (2) years of design school or college-level design training and
? Five (5) years of professional experience in graphic design.

Option 3:
? Seven (7) years of professional experience in graphic design.

Required competencies:
? Demonstrated knowledge of the methods and techniques of visual design and printing, including use of Pantone?Matching System, type, illustration, photography, and various layout techniques.
? Demonstrated knowledge and ability to apply plain language principles to written and visual communications.
? Knowledge of how to prepare electronic files for printing and provide detailed written instructions to printers.
? Demonstrated knowledge and ability to use graphic design software, especially Adobe InDesign, Acrobat Professional, Illustrator, and Photoshop.
? Experience in designing image-oriented materials, such as displays, and perform text-intensive page layout for lengthy publications and technical reports.
? Experience designing forms and reports in InDesign and Acrobat Pro.
? Knowledge of web accessibility principles and experience applying them to products.
? Experience designing to graphic identity standards and/or experience developing a graphic identity program.
? Experience creating styles and templates in Microsoft Word for use by non-designers.

Preferred qualifications: ? Lived experience with state-funded Apple Health or behavioral health programs. ? Professional communications experience with one or more of these languages. ? Cambodian ? Chinese ? Korean ? Laotian ? Russian ? Somali ? Spanish ? Vietnamese ? Professional experience with web accessibility. ? Professional experience with public service communications, e.g. state government. ? Familiarity with social media and video production techniques. ? Knowledge of web accessibility principles and experience applying them to products. ? Experience designing to graphic identity standards and/or experience developing a graphic identity program. ? Experience creating styles and templates in Microsoft Word for use by non-designers. ? Familiarity with social media and video production techniques. ? Experience editing documents using plain language principles. ? Familiarity with WCAG 2.1 and PDF/UA accessibility standards.

How to apply:

Only candidates who reflect the minimum qualifications on their NEOGOV profile will be considered. Failure to follow the application instructions below may lead to disqualification. To apply for this position, you will need to complete your profile which includes three professional references and attach:
? A cover letter that specifically addresses how you meet the qualifications for this position
? Current resume
? A PDF of your graphic design portfolio or a link to your portfolio website that must be included as a separate attachment.

To take advantage of veteran preference, please do the following:
? Attach a copy of your DD214 (Member 4 long-form copy), NGB 22, or USDVA signed verification of service letter.
? Please black out any PII (personally identifiable information) data such as social security numbers. Include your name as it appears on your application in careers.wa.gov.

Supplemental Information

About HCA:

Functioning as both the state's largest health care purchaser and its behavioral health authority, the Washington State Health Care Authority (HCA) is a leader in ensuring Washington residents have the opportunity to be as healthy as possible.

There are three pillars of our work: Apple Health (Medicaid); the Public Employees Benefits Board (PEBB) and School Employees Benefits Board (SEBB) programs; and behavioral health and recovery. Under these pillars, HCA purchases health care, including behavioral health treatment for more than 2.7 million Washington residents and provides behavioral health prevention, crisis, and recovery supports to all Washington residents.

What we have to offer:
? Meaningful work with friendly co-workers who care about those we serve
? A clear agency mission that drives our work and is person-centered
? A healthy work/life balance, including alternative/flexible schedules and mobile work options.
? A great total compensation and benefit package
? A safe, pleasant workplace in a convenient location with restaurants, and shopping nearby.
? Tuition reimbursement
? And free parking!

Notes:

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment.

HCA is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. HCA has five employee resource groups (ERGs). ERGs are voluntary, employee-led groups whose aim is to foster a diverse, inclusive workplace aligned with HCA's mission. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. Studies have shown women, racial and ethnic minorities, and persons of disability are less likely to apply for jobs unless they feel they meet every qualification as described in a job description. Persons over 40 years of age, disabled and Vietnam era veterans, as well as people of all sexual orientations and gender identities are also encouraged to apply. If you have any questions about the required qualifications or how your experience relates to them, please contact us at Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact Jake Nelko at or 360.725.0945.

The Washington State Health Care Authority (HCA) is an All applicants with a in the United States are encouraged to apply.

E-Verify?is a registered trademark of the U.S. Department of Homeland Security.

to receive a list of new job postings at HCA.

More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that requi

Apply Job!